Change in Circumstances 

What do I do if my circumstances change?

You must tell us in writing, immediately, even if you have not got the relevant documents yet. You can do this:

• Online by clicking here
• or download a Change in Circumstances form (PDF) to fill in and send to us
• or by e-mailing us at Benefits@thanet.gov.uk
• or write to us at: Benefits Service, Thanet District Council
  PO Box 9, Cecil Street, Margate, Kent CT9 1XZ

If you do not tell us straight away we may pay you too much benefit, and you will have to pay back the overpayment. Even if you have told another agency, such as the Department for Work and Pensions (DWP) or Pension Service, you must still tell us.

If the change means you are entitled to more benefit and you do not tell us within one month of the change happening, you may lose benefit.

You may be prosecuted if you deliberately give us false information or fail to tell us of a change in your circumstances in order to get more benefit then you have a right to receive.

• What type of changes must I tell you about?
• What should I do if I move from one property or room to another?
• What if Im unhappy with the final decision?

Tel: 01843 577552

from 9am to 5.30pm.

Fax: 01843 577532

or Visit our offices