Council Departments
Contacting the Council
By Telephone
Our Useful Numbers Guide is available by using our online
A-Z of Services. Alternatively if you
are not sure which number to call then contact our:
- Main switchboard number 01843 577000.
Our free Useful Numbers Guide is available from Thanet's Gateway
Plus.
In person
Thanet's Gateway Plus is located at
Cecil Street, Margate
opening hours are:
- Weekdays 9am - 6pm with late night opening on Thursday until
8pm
- Saturday 9am - 5pm.
Services on offer at Thanet Gateway Plus include
Thanet Council: Housing Benefit and Council Tax enquiries,
Licensing, Environmental Health, Housing, Waste and Recycling
collections
Kent County Council, Highways, Education and Social Care,
Library Service, Voluntary and Community sector information
By e-mail
Please use our A-Z of Services to select
the relevant service or send your e mail to: customer.services@thanet.gov.uk
By Fax
Fax: 01843 290906 Please address your fax to the section
responsible for the service that you are commenting on, or if you
are unsure send it to Customer Services.
In Writing
You may write your own letter or complete our Viewpoint Card or
Complaints form. These are available by:
- telephoning the department concerned
- contacting the main switchboard: 01843 577000
- visiting Thanet's Gateway Plus
Visiting the Council
Our main office building is located at:
Thanet District Council, Cecil Street, Margate, Kent, CT9
1XZ
Our Office opening hours are:
Monday to Thursday 8.45am - 5.30pm and Friday 8.45am - 5pm.
How to get here
Margate railway station is about 10 minutes walk from the
offices, or a short taxi journey. Bus services stop at Cecil Square
just a few steps from the Council Offices.
For travel information (Rail, Bus & Coach, Road) please
see Transport & Travel
Finding us using satellite navigation or online address
finders
If you wish to use satellite navigation system, address finding
software or use a website to get directions to our buildings,
please enter our postcode as CT9 1RE. This
differs from our postal address displayed elsewhere on this
website
|
There are pay and display parking bays in Cecil Street and
opposite the offices in Hawley Square. Two pay and display car
parks can be found at Mill Lane and College Square (off Hawley
Street), both less than five minutes' walk from the offices.
Please print out or download a map from the selection provided to assist
you in finding our offices.
Using our District Offices
Access the Council’s full range of services in a variety of
ways
- free telephone link connecting customers directly to the
Council
- access to the Council’s websites and online services available
by computer
- video conferencing appointments with Council officers in
Margate (pre-booked only)
Broadstairs and St. Peter’s Service Centre
Pierremont Hall
Pierremont Gardens
Broadstairs
Offices open between 9 a.m. – 3 p.m. from Monday to Friday -
unstaffed (Broadstairs and St. Peter’s Town Council staff will
be at the offices as usual).
Ramsgate District Office
14 York Street
Ramsgate
Offices open between 8.45 a.m. – 12.30 p.m. from Monday to
Friday
There are also Visitor Information Centres at High Street,
Broadstairs, The Parade, Margate and Charlotte Square,
Ramsgate.