Find a form
Bin & Wheelie
Find your councillor
Council meetings & agenda
Compliment, comment or complaint
Garden waste collection
Our Useful Numbers Guide is available by using our online
A-Z of Services.
Alternatively if you are not sure which number to call then contact
Our free Useful Numbers Guide is available from Thanet's Gateway
Most of the information you will require from the Council is
available on this website. If you can’t find the information you
need online, you can call the Council on the main switchboard
number 01843 577000. The guide below shows the times that we
experience high, medium and low call volumes to this number and
approximate waiting times. Please refer to this when calling us to
ensure the quickest response.
If you need to call during periods of high call volumes, you can
leave a message when prompted and we will call you back. All
messages are then answered in the order that they are received.
Thanet Council: Housing Benefit and Council Tax
enquiries, Licensing, Environmental Health, Housing, Waste and
Kent County Council, Highways, Education and Social Care,
Library Service, Voluntary and Community sector information
Please use our A-Z of
Services to select the relevant service or send your e mail to:
Fax: 01843 290906 Please address your fax to the section
responsible for the service that you are commenting on, or if you
are unsure send it to Customer Services.
You may write your own letter or complete our Viewpoint Card or
Complaints form. These are available by:
Access the Council’s full range of services in a variety of
Offices open between 9 am – 3 pm from Monday to Friday -
unstaffed (Broadstairs and St. Peter’s Town Council staff will
be at the offices as usual).
14 York Street
Offices open between 8.45 – 12.30 pm from Monday to
Visitor Information Centre.
Thanet District Council, Cecil Street, Margate, Kent, CT9
Monday to Thursday 8.45am - 5.30pm and Friday 8.45am - 5pm.
access information for Thanet Council offices
Margate railway station is about 10 minutes walk from the
offices, or a short taxi journey. Bus services stop at Cecil Square
just a few steps from the Council Offices.
If you wish to use satellite navigation system, address finding
software or use a website to get directions to our buildings,
please enter our postcode as CT9 1RE. This
differs from our postal address displayed elsewhere on this
There are pay and display parking bays in Cecil Street and
opposite the offices in Hawley Square. Two pay and display car
parks can be found at Mill Lane and College Square (off Hawley
Street), both less than five minutes' walk from the offices.
Please print out or download a map from the selection provided to assist
you in finding our offices.
Tel: 01843 577000
Fax: 01843 290906
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