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Welcome to Thanet District Council's online payment service.
Please note that online payments are credited to the
relevant account within three working days of payment.
Please familiarise yourself with the terms and conditions and
information on this page as well as details on how your payment is processed. Please note
that this information may change from time to time, so please
review it on a regular basis.
Using this service, you can make a payment for a number of
our services using a credit or debit card. Thanet
Council accepts the following payment cards and does NOT make
a surcharge for using them to pay your bills:
To make a payment you will need to provide the account
references for the items you wish to pay - these are printed on
your invoice or statement so please have this available.
You may pay for up to 10 items in one transaction. To make
your payment you will also be required to supply your name and
address to support your payment card details.
Once you have completed your payment, you will be able to print
Names and addresses are not included in receipts generated by
this website to maximise your security online.
This facility is administered by the Customer Services
Department of the Council.
Payments are processed and validated by a secure service managed
by the Council's Card Services Provider, Royal Bank of Scotland
Streamline e-Solutions. Your card details will only be used by
the bank to collect your payment and at no time will they be stored
by the Council or be visible or accessible outside the secure
Should you experience any problems, contact our Customer
Services helpline during normal office hours on 01843-577000.
You can also email us at: email@example.com
Please note that our email server is not secure so you
should restrict the amount of personal financial information that
Tel: 01843 577000
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