How to make a payment

There are several ways to make a payment to Thanet District Council. The Council accepts the following payment cards:

Visa, Mastercard, Maestro, Delta, Electron and Solo

1. Set up a Direct Debit - the easy way to pay

If you want to set up a direct debit for Council Tax or Business Rates payments, you can download a form from our Online forms section - just fill it in and return it to us by post.   

Or you can ask us to send you a form:

• Council Tax direct debit - phone 01843 577558 or email council.tax@thanet.gov.uk 
• Business Rates direct debit - phone 01843 577558 or email Business.rates@thanet.gov.uk. 

2. Pay online

Use your Credit or Debit card to pay Council Invoices, Council Tax, Business Rates, Housing Rents, Garage Rents, Mortgages, Housing Benefit

• online payments

Names and addresses are not included in receipts generated by this website to maximise your security online.

• Paying Parking fines online

  • View evidence, pay your fine by credit or debit card, lodge an appeal

Read more about Parking in Thanet

• Paying a Fixed Penalty Notice online

  • Fixed Penalty Notice (Dog Fouling, and littering)

3. Pay by telephone - 24 hour automated service

Use your credit or debit card to pay Council Invoices, Council Tax, Business Rates, Housing Rents, Garage Rents, Mortgages and Housing Benefit . Telephone 01843 577259.

4. Telebanking

Where your bank has a telebanking service, you can pay your bill 24 hours a day, 7 days a week. Quote the Council's bank account number 67834000, sort code 60-14-05 and your account reference that appears on the front of your bill.

5. Paying in person

• Payment Cards

We have introduced Payment Cards for use at all Post Offices and PayPoint outlets for customers who prefer the convenience of a more local payment service and are paying Council Tax, Business rates, Council housing rents, Garage rents.

• Cheque

  • by post only - Please write your name and address and account details on the back of your cheque and send to Thanet District Council, Finance Dept.

• Cash

• Credit/Debit Cards

  • Chip & Pin only - at Thanet's Gateway Plus, Cecil Street, Margate
    

Thanet Gateway Plus opening hours:
9am to 6pm weekdays, and Saturdays 9am - 5pm, with late night opening Thursday until 8pm.

Customer Services

E-mail: payments@thanet.gov.uk

Tel: 01843 577000