Contact Us
Marketing & Communications
Email: web.editor@
thanet.gov.uk
Tel: 01843 577168
Your Rights
Here are some useful contact for organsations that help protect
your rights:
HMCS Court
finder - Thanet County & Magistrates Courts
Consumer Rights
Regulatory Bodies/Consumer Watchdogs
OFGEM - Office of Gas & Electricity
Markets, telephone 0845 435702.
Office of Communications
(Ofcom)
Ofcom is the regulator for the UK
communications industries, with responsibilities across television,
radio, telecommunications and wireless communications services.
Ofcom inherits the duties of the five existing regulators it
replaces: the Broadcasting Standards Commission (BSC), the
Independent Television Commission (ITC), Oftel, the Radio Authority
and the Radiocommunications Agency.
Web: http://www.ofcom.org.uk/ tele:
0845 456 3000
OFWAT - OFWAT Water regulator -
telephone 0845758 1658
For details of other bodies please contact The Trading Standards
Central Office.
Trading Standards
Tel: 08457 585497
The Trading Standards Institutes produce a leaflet explaining
your legal rights when purchasing goods.
and the national association citizen's
advice bureaux (NACAB) website has useful information on
your rights when purchasing a service.
Medway Trading Standards Team
The first step when making a complaint is to contact the
provider of the goods or services. The Office of Fair
Trading website has good advice on how to complain
including tactics you can use, tips and advice on how to get a
satisfactory outcome to your complaint.
DATA PROTECTION
Remember, if you do not want your personal details to be used
for direct marketing, you have the right to object. The
Information Commissioner's website has
more information.
ADVERTISING STANDARDS AUTHORITY
2 Torrington Place,
London
WC1E 7HW
For further information please visit the Advertising Standards
Authority Website at http://www.asab.org.uk/asa/
(external site)
The Legal Services Commission (LSC) looks after legal aid in
England and Wales. They work in partnership with solicitors and
not-for-profit organisations to provide services to help people in
need. Funded by the LSC, "Community Legal Service Direct" (CLS
Direct) provides information, help and advice on a range of
common legal problems: