Information & Communications Technology (ICT) Strategy 2009-2012

Objectives and outcomes

It is the nature of an ICT strategy that it defines ongoing processes as technology and business needs develop and change. Within that context there are however some clear high level objectives and outcomes in addition to these ongoing processes as follows:

Implementation and support for ICT systems and hardware will be provided by IT Services and Corporate Business Systems teams, with specialist third party assistance as required.
All software and systems will be patched, updated and maintained in accordance with suppliers and manufacturers guidance.
Where possible routine maintenance will be arranged outside business hours to ensure minimum disruption to services and maximise system availability.
ICT will contribute to ongoing shared services and efficiency initiatives.
We will ensure continued compliance with the security requirements of Government Connects to protect Thanet District Council’s data and information.
Where possible and without detriment to service delivery we will re use hardware and software to maximise the efficient use of Council resources.