| Performance Indicator reference / Description |
Actual |
National
comparison |
Actual |
National
comparison |
Actual
|
National
comparison |
Actual |
Compared with previous target |
Target |
Target |
Target |
|
BV002a
The level (1-5) of the 'Equality Standard for Local Government'
to which the authority conforms
|
0 |
|
1 |
 |
1 |
 |
2 |
 |
2 |
3 |
4 |
|
BV002b
Score against checklist of best practice on Racial Equality
|
0.00% |
 |
47.00% |
 |
57.89% |
|
57.89% |
 |
74.00% |
80% |
85% |
|
BV003
The % of citizens satisfied with the overall service provided by
the Counci
|
41.00% |
|
N/A |
|
N/A |
|
53.00% |
|
Survey carried out every three years |
60% |
|
BV004
The percentage of citizens making complaints satisfied with the
handling of those complaints
|
38.00% |
 |
N/A |
|
N/A |
|
32.00% |
 |
Survey carried out every three years |
50% |
|
BV008
Percentage of invoices paid within 30 days
|
87.69% |
|
89.30% |
|
91.72% |
|
93.01% |
|
96.00% |
97.00% |
98.00% |
|
BV009
The percentage of Council Tax due for the year that was received
by the Council
|
96.00% |
|
95.69% |
|
95.40% |
|
95.83% |
|
96.50% |
97.50% |
98.50% |
|
BV010
The percentage of non-domestic rates (business rates) due for
the financial year which were received by the authority.
|
99.20% |
|
97.31% |
|
98.90% |
|
98.76% |
|
99.30% |
99.60% |
99.60% |
|
BV011a
Percentage of top 5% of earners in the authority that are
women
|
17.86% |
|
25.00% |
|
22.22% |
|
28.16% |
|
33.00% |
36% |
40% |
|
BV011b
Percentage of top 5% of earners in the authority from an ethnic
minority
|
3.57% |
|
3.57% |
|
2.85% |
|
7.04% |
|
10.50% |
10.50% |
10.50% |
|
BV011c
Percentage of top 5% of earners in the authority who have a
disability
|
NEW |
|
0.00% |
|
2.85% |
|
2.35% |
|
5.00% |
6% |
7% |
|
BV012
The average number of working days per employee lost due to
sickness absence
|
10.41 |
|
9.25 |
|
10.36 |
|
10.56 |
|
9.4 |
9 |
8 |
|
BV014
The percentage of employees taking early retirement as a
percentage of the total workforce
|
5.33% |
|
2.26% |
|
0.21% |
|
2.65% |
|
0.60% |
0.50% |
0.50% |
|
BV015
The percentage of employees retiring on grounds of ill health as
a percentage of the total workforce
|
0.20% |
|
0.17% |
|
0.21% |
|
0.71% |
|
0.20% |
0.15% |
0.10% |
|
BV016a
The percentage of Council employees declaring that they meet the
Disability Discrimination Act 1995.
|
2.53% |
|
2.79% |
|
2.11% |
|
1.84% |
|
2.70% |
2.90% |
3.10% |
|
BV016b
Percentage of the economically active population who have a
disability (taken from census so will not change in ten years)
|
17.81% |
|
17.81% |
|
17.81% |
|
17.81% |
|
17.81% |
17.81% |
17.81% |
|
BV017a
Percentage of authority employees from an ethnic minority.
|
1.84% |
|
1.74% |
|
1.34% |
|
1.25% |
|
1.80% |
2% |
2.50% |
|
BV017b
Percentage of the economically active population from ethnic
minority communities (taken from census so will not change in ten
years)
|
2.39% |
|
2.39% |
|
2.39% |
|
2.39% |
|
Deleted from the national PI set |
|
BV156
Percentage of authority buildings open to the public in which
all public areas are suitable for and accessible to disabled
people
|
36.84% |
|
41.18% |
|
41.18% |
|
56.52% |
|
100% |
100% |
100% |