Our Progress

We want to create and sustain a Thanet where:   Our beautiful and unique coastline, towns and villages are welcoming to all   Residents have a sense of pride in their community and an excellent quality of life   A vibrant and secure environment encourages visitors to stay and businesses to invest.

We want to provide the best possible services to our 128,100 residents but how do we know if we’re getting it right?

One way is by regularly tracking opinions through market research and consultation to find out what people think about us, what their priorities are and ultimately how happy they are with our services. We use the results to shape our services and make improvements that meet people’s priorities. You can see the results of our most recent consultation exercises here.

Consultation results have helped shape our corporate plan, which sets out our six priorities over the next four years:

1. Thanet’s economy
2. Safe neighbourhoods
3. Beautiful Thanet
4. Healthy communities
5. Quality housing
6. Modern Council

These are underpinned by our key ambitions for the district.

Another way of checking that we are providing good services is by actively managing our performance. We regularly measure progress against national and local performance indicators to check we are on course to meet our targets and track progress against our aims.

Reports which summarise our progress are produced four times a year. Find out how we have performed against some of last year’s key ambitions with this summary. For more detailed information about all of our performance indicators, see our Annual Report annex.

Next: Your Views

Back to: 2006-7 Annual Report to Residents