Quality Housing: Performance Indicators for 2007-08

Key

	On target
	Target missed

							2007-08 Performance
PI Ref.	Description	Service Area	Owner	2004-05 Actual	2005-06 Actual	2006-07 Actual	Target	Actual	PI Status

Indicators used in 2007/08
BV063	Average SAP (energy efficiency) rating of local authority owned dwellings	Community Services	Madeline Homer	74	75	79.60	77	81.8
BV064	The number of private sector vacant dwellings returned into occupation or demolished as a direct result of local authority action	Community Services	Mike Thompson	63	68	85	85	90
BV066a	Proportion of rent due that was collected	Financial Services	Mark Wilson	98.96%	99.47%	96.76%	98.20%	98.63%
BV066b	The number of local authority tenants with more than seven weeks of rent arrears as a percentage of the number of tenants	Financial Services	Mark Wilson	New	7.35%	7.79%	5.50%	9.03%
BV066c	Percentage of local authority tenants in arrears who have had Notices Seeking Possession served	Financial Services	Mark Wilson	New	93.58%	89.69%	28.00%	39.34%
BV066d	Percentage of local authority tenants evicted as a result of rent arrears	Financial Services	Mark Wilson	New	0.37%	0.64%	0.30%	0.58%
BV074b	Percentage of ethnic minority tenants satisfied with the service provided by the Council as landlord	Community Services	Madeline Homer	70.00%	No survey in 2005-06	100.00%	No survey in 2007-08	N/A	N/A
BV075b	Percentage of ethnic minority tenants satisfied with opportunities to participate in decision making	Community Services	Madeline Homer	75.00%	No survey in 2005-06	0.00%	No survey in 2007-08	N/A	N/A
BV106	Percentage of new homes built on previously developed land	Development Services	Colin Fitt	97.96%	98.50%	95.22%	90.00%	97.35%
BV183b	The average length of stay in hostels of homeless households	Community Services	Victoria Harley	15	15	10	10	10.16
BV213	Number of homeless households whose situation was resolved through the work of the housing advice service per thousand households	Community Services	Victoria Harley	New	0.00	1.39	3	2.23
BV184a	The proportion of local authority homes which were non-decent at 1 April (start of the year)	Community Services	Madeline Homer	0.99%	1.26%	1.10%	1.00%	1.47%
BV184b	The percentage change in the proportion of non decent local authority homes over the year	Community Services	Madeline Homer	52.53%	0.00%	32.82%	0.00%	-54.40%
BV202	The number of people sleeping rough on a single night within the area of the authority	Community Services	Victoria Harley	2	1	2	1	3
BV212	Average number of days to re-let housing	Community Services	Madeline Homer	39.00	36.68	30.24	28.00	29.38
DQH01	Number of homes (private sector) improved or made decent through improvements made to heating and insulation	Community Services	Steve O'Shea	New	New	New	100	195
DQH02	Number of homeless families living in temporary accommodation	Community Services	Victoria Harley	New	New	69	65	50
DQH04	Number of properties with shared facilities (HMOs) in the renewal area	Community Services	Carla Wenham	New	New	New	Not set (no baseline)	22	N/A
DQH05	Number of affordable homes for rent delivered through section 106 agreements	Community Services	Ashley Stacey	New	New	New	30	4
DQH06	Average number of days taken to respond to non-urgent repairs	Community Services	Madeline Homer	New	New	New	6.75	6
DQH07	Percentage of appointments made which were kept	Community Services	Madeline Homer	New	New	New	95	99.54%
QL036	The total number of new housing completions	Development Services	Colin Fitt	New	New	New	None set	Available in Sept	N/A

Next: Decent Quality Housing: Project Progress

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