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In the event of an investigation by the Ombudsman into the acts or omissions of the Contractor or its employees or agents when undertaking the Services for the Council, the Contractor shall make documents available and co-operate with the investigation at no cost to the Council.
Where maladministration is found to have occurred due to the acts or omissions of the Contractor, its employees or agents, the Contractor shall pay any compensation awarded or recommended by the Ombudsman.
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Procurement
E-mail: contracts@thanet.gov.uk
Tel: 01843 577111