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Compliment, comment or complaint
Garden waste collection
Licence applications
Planning Applications
Publications
Clubs & Organisations
Rating
Score
Indicative Guidelines – provided as examples
Very likely
4
Likely
3
Unlikely
2
Remote
1
Major
Major loss of service for more than 5 days.
One or more fatalities.
Major financial variation of more than £200k.
Major national news item.
Major impact on time / costs / resources.
Affect the whole Council.
Major improvement to health, welfare and safety.
Positive national press, national award or recognition, elevated status by national government.
Producing more than £50,000
Serious
Major injury to an individual / several people.
Financial variation between £100k and £200k.
Major local news / professional press item.
Serious impact on time / costs / resources.
Affect many service areas of the Council.
Serious improvement to health, welfare and safety.
Recognition of successful initiative.
Sustained positive recognition and support from local press.
Producing up to £50,000.
Significant
Minor
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