environmental.health
@thanet.gov.uk 

Phone:

01843 577580

Fax:

01843 290906

Noise from Pubs and Clubs

Noise from licensed premises is a common cause of complaint to local authorities by neighbouring occupiers, especially during the warmer weather. Environmental Health has a duty to investigate complaints and take action if noise is considered to be a statutory noise nuisance.

Where a complaint of noise is received, regarding licensed premises, the matter will be brought to the attention of those responsible and discussions will take place. At this stage, if the problem is resolved, there will be no need for further investigations. However, if the complaint continues and remains justified, formal action will be taken in partnership with a Licensing Officer.

Sources of noise include music, extract fans, shouting and vehicles. Controls can be imposed on such things as the volume of music, the operating hours of the venue, the operation of noisy machinery, and the opening of doors and windows. The investigating officer will recommend controls according to the nature and seriousness of the problem. They will advise complainants of any action taken and what they should do if the problems continue.

If you are considering making an application for a Public Entertainment Licence then Officers in the Environmental Management Team are always willing to offer advice on noise control measures prior to an application being submitted.

If you want an Officer to investigate then please fill in our request for service form and return it to us, or phone us on 01843 577580.