Weblinks

www.networkrail.co.uk/ 

environmental.health
@thanet.gov.uk 

Phone:

01843 577580

Fax:

01843 290906

Railway Noise

Noise from trains or railway works taking place on railway lines or railway premises often cause a disturbance to local residents.

It is not possible for the Council to take action in relation to noise from trains, although where a new or improved railway is proposed the Planning Department may be able to reduce the disturbance through planning permission conditions, including the construction of fences or walls if appropriate.

Works being carried out on track or railway premises are regulated in the same manner as general building works and noise from construction sites. The Environmental Management Team will investigate any complaints received and require the contractor or operator to use noise reduction measures such as shielding, barriers, noise insulation, quieter machinery and reasonable working hours. Often the complainant will be consulted in the negotiations to agree acceptable and workable solutions.

If you want an Officer to investigate a complaint then please contact a member of Environmental Health by filling in our request for service form and returning it to us, or by telephone on 01843 577580.

It is sometimes not possible to reach a solution that satisfies all parties, particularly as there are often overriding considerations associated with rail safety and possession of the track to carry out works.