Frequently asked questions when bad weather disrupts collections…..

We know that you may have lots of questions when bad weather disrupts the waste and recycling collections in Thanet. We've put together some commonly asked questions and answers to them.

What do I do with my rubbish if the roads are too icy for the crew to get to it on the scheduled day of collection?

What happens if the weather is bad for a whole week?

What about the extra rubbish that won’t fit in my wheeled bin?

I’ve seen supermarket lorries on the roads so why can’t the refuse collections be done?

How will we know if our collections are affected?

Why havent you gritted the roads?

Why are you not catching up by doing collections on Saturday?