Key Performance Indicators

Back to Community Services Plan

 

Ref Description LAA or Local PI Frequency Report 07/08 Target 2007/08 Actual 2008/09 Target
             
Head of Service
NI110 Proportion of young people who say they have participated in positive activities 01. National Indicator (Kent LAA) Annual New Indicator New Indicator New indicator - targets for 2009/10 will be set following results of first survey

Environmental Health
EH001 Number of enforcement notices to abate waste and rubbish on private land 03. Local Indicator (Corporate Level) Quarterly Not set 226 220
EH003 Percentage of requests responded to within target (normally 2 working days) 04. Local Indicator (Service Level) Monthly 70% 71% 90%
EH004 Percentage of service requests completed within target 04. Local Indicator (Service Level) Annual 80% 87% 90%
EH005 Percentage of industrial sites compliant with environmental legislation 04. Local Indicator (Service Level) Annual 91% 100% 100%
EH006 Percentage of contaminated land site remediated or information provided 04. Local Indicator (Service Level) Monthly 3% 4.58% 6%
NI055 Obesity among primary school age children in Reception Year 01. National Indicator (Kent LAA) Annual New Indicator New Indicator Targets will be set once baseline data has been received by the PCT
NI119 Average score per person [minimum 5, maximum 35; higher is better] for resident's responses to questions regarding their general health and well-being 02. National Indicator (Other) Biennial New Indicator New Indicator New indicator - targets will be set following results of first Place Survey
NI120 All-age all cause mortality rate 01. National Indicator (Kent LAA) Annual New Indicator New Indicator Targets will be set once baseline data has been received by the PCT
NI121 Mortality rate from all circulatory diseases at ages under 75 02. National Indicator (Other) Annual New Indicator New Indicator Targets will be set once baseline data has been received by the PCT
NI122 Mortality from all cancers at ages under 75 02. National Indicator (Other) Annual New Indicator New Indicator Targets will be set once baseline data has been received by the PCT
NI137 Healthy life expectancy at age 65 02. National Indicator (Other) Biennial New Indicator New Indicator New indicator - targets will be set following results of first Place Survey
NI182 Percentage of business customers of regulatory services who respond that they have been treated fairly and/or the contact has been helpful. 02. National Indicator (Other) Annual New Indicator New Indicator New indicator - targets will be set for 2009/10 once definition and baseline are established
NI184 Percentage of food establishments in the area which are broadly compliant with food hygiene law 02. National Indicator (Other) Annual New Indicator New Indicator 80%
NI196 Score (1-4) for flytipping prevention and enforcement 02. National Indicator (Other) Annual 1 Will be available from DEFRA Sept 2008 1

Landlord Services
BV212 Average number of days taken to re-let local authority housing 04. Local Indicator (Service Level) Monthly 28 29.38 27
DO001 Percentage of repairs failed at post inspection 04. Local Indicator (Service Level) Monthly New Indicator New Indicator 5.00%
DO002 Percentage of repairs not achieving right first time 04. Local Indicator (Service Level) Monthly New Indicator New Indicator 5.00%
LL006 Percentage of homes to have had gas appliances serviced in last 14 months 04. Local Indicator (Service Level) Monthly New Indicator New Indicator 100%
NI158 % of council homes which are non-decent 02. National Indicator (Other) Annual Not set 1% 1%
NI160 Percentage of tenants who are satisfied with the service provided by the Council as landlord 02. National Indicator (Other) Biennial No survey carried out No survey carried out 83%
RT003 Average time taken to complete non-urgent repairs (days) 04. Local Indicator (Service Level) Monthly Not set 6 7

Strategic Housing
BV213 Number of homeless households whose situation was resolved through the work of the housing advice service per thousand households 04. Local Indicator (Service Level) Quarterly 3 2.23 2.34
NI155 Number of affordable homes delivered (gross) 01. National Indicator (Kent LAA) Annual Not set 20 70
NI156 Number of households living in Temporary Accommodation 02. National Indicator (Other) Quarterly 65 50 50

Housing Renewal and Improvement
BV064 The number of private sector vacant dwellings returned into occupation or demolished as a direct result of local authority action 04. Local Indicator (Service Level) Quarterly 85 90 88
NI187a Percentage of people receiving income based benefits living in homes with a low energy efficiency rating 01. National Indicator (Kent LAA) Annual New indicator New indicator New indicator - no baseline. Target will be set for 2009/10 once baseline is established
NI187b Percentage of people receiving income based benefits living in homes with a high energy efficiency rating 01. National Indicator (Kent LAA) Annual New indicator New indicator New indicator - no baseline. Target will be set for 2009/10 once baseline is established
RL001 Number of disrepair cases resolved by the Housing Improvement Team 04. Local Indicator (Service Level) Quarterly Not set 331 350
RL002 Number of housing renewal grants given 04. Local Indicator (Service Level) Quarterly Not set 65 150
RL003 Number of HMOs licensed 04. Local Indicator (Service Level) Quarterly Not set 39 20
RL004 Average time taken to approve Disabled Facilities Grants 04. Local Indicator (Service Level) Quarterly Not set 10 21
RL005 Percentage of Regional Housing Board money spent 04. Local Indicator (Service Level) Quarterly New indicator New indicator 5%

Community Safety
CS001 Number of FPN issued for Littering and dog fouling 03. Local Indicator (Corporate Level) Monthly Not set 320 300
NI015 Number of most serious violent crimes per 1,000 population 01. National Indicator (Kent LAA) Monthly New Indicator New Indicator New indicator - target will be set for 2009/10 once Kent Police establish baseline for 2008/09.
NI016 Number of serious acquisitive crimes per 1,000 population 02. National Indicator (Other) Monthly New Indicator New Indicator New indicator - target will be set for 2009/10 once Kent Police establish baseline for 2008/09.
NI017 Percentage of respondents who perceive there to be a high level of anti-social behaviour  02. National Indicator (Other) Biennial New Indicator New Indicator New indicator - targets will be set following results of first Place Survey
NI021 Percentage of residents who believe that the local concerns about anti-social behaviour and crime are dealt with by the local council and police 01. National Indicator (Kent LAA) Biennial New Indicator New Indicator New indicator - targets will be set following results of first Place Survey
NI023 Percentage of residents who believe that people in the area treat one another with respect and dignity 02. National Indicator (Other) Biennial New Indicator New Indicator New indicator - targets will be set following results of first Place Survey
NI024 Satisfaction with the way the police and local council dealt with anti-social behaviour 02. National Indicator (Other) Annual New Indicator New Indicator New indicator - targets will be set following results of first survey
NI032 Percentage reduction in repeat victimisation for those domestic violence cases being managed by a MARAC 01. National Indicator (Kent LAA) Quarterly New Indicator New Indicator New indicator - target will be set for 2009/10 once Kent Police establish baseline for 2008/09.
NI034 Number of domestic homicides per 1,000 population 02. National Indicator (Other) Annual New Indicator New Indicator New indicator - target will be set for 2009/10 once Kent Police establish baseline for 2008/09.
NI041 Perceptions of drunk or rowdy behaviour as a problem 02. National Indicator (Other) Biennial New Indicator New Indicator New indicator - targets will be set following results of first Place Survey
  NB Baseline data for most of the new crime PI's have not been established and LAA targets have not been agreed at a county level. Therefore it has not been possible to set targets to reduce crime levels          

Other non priority Indicators
NI020 Number of "assaults with less serious injury" offences per 1,000 population 02. National Indicator (Other) Monthly New Indicator New Indicator New indicator - target will be set for 2009/10 once Kent Police establish baseline for 2008/09.
NI025 Satisfaction of different groups with the way the police and local council dealt with anti-social behaviour 02. National Indicator (Other) Annual New Indicator New Indicator New indicator - targets will be set following results of first survey
NI027 Understanding of local concerns about anti-social behaviour and crime by the local council and police 02. National Indicator (Other) Biennial New Indicator New Indicator New indicator - targets will be set following results of first Place Survey
NI029 Number of gun crimes per 1000 population 02. National Indicator (Other) Annual New Indicator New Indicator New indicator - target will be set for 2009/10 once Kent Police establish baseline for 2008/09.
NI030 Re-offending rate of prolific and priority offenders 02. National Indicator (Other) Annual New Indicator New Indicator New indicator - target will be set for 2009/10 once Kent Police establish baseline for 2008/09.
NI042 Perceptions of drug use or drug dealing as a problem 02. National Indicator (Other) Biennial New Indicator New Indicator New indicator - targets will be set following results of first Place Survey

 

Back to Community Services Plan

 

Back: Key Services projects and programmes

Next: Strategic governance programme 2008/09

Send this page to:
Email Favourites
Print PDF
Twitter Facebook MySpace
Delicious Stumble Digg
More Destinations...
Contact us

Housing Options Team

 

E-mail:

housing@thanet.gov.uk

 

Tel: 01843 577277

Follow Thanet Disrict Council on Twitter

 

Thanet Gateway Plus

 

Download Browsealoud here

 

Direct Gov

 

Kent Connects