Contact us

Contacting the Council

Reporting an issue

The quickest and most effective way for us to resolve most issues is through our online reporting system. Please use the relevant link below to report an issue. 

Report a missed bin collection

Report fly tipping

Report graffiti

Report an abandoned vehicle

Report a noise nuisance

Report anti-social behaviour

By Telephone

Most of the information you will require from the Council is available on this website. If you can’t find the information you need online, you can call the Council on the main switchboard number 01843 577000 Monday- Thursday 8.45am- 5.30pm and Fridays 8.45am- 5pm.

Out of Hours Contact

If an emergency should arise during the period that our offices are closed please call our Emergency Centre on 01303 221888.   

Visit us 

Thanet Council Head Office

Thanet District Council, Cecil Street, Margate, Kent, CT9 1XZ

Thanet Gateway Plus 

Cecil Street Margate, CT9 1RE

Open: Monday- Friday 

Drop in service: 9am- 12.30pm

Pre-booked appointments: 1.30pm- 5pm. To book an appointment please call 01843 577552

Comment, Compliment or Complain

You can also submit a comment, complaint or compliment via our feedback form

Customer Feedback 

By email

customer.services@thanet.gov.uk