Ask for our help

        Support for you during the current Coronavirus (COVID-19) pandemic

        If you live in Thanet and need help during the coronavirus (COVID-19) pandemic you can use this form to ask for assistance.

        Please provide as much detail as possible so that we have all the information we need to pass your request onto the right people to help you.

        Please be assured that by completing this form your request will be dealt with. You may not get a call back unless we have questions about your information.

        IMPORTANT: Due to privacy regulations this form can only be completed by the person who needs our help. If you are concerned about a friend or family member please share this form with them and ask them to complete it or to telephone our helpline: 01843 577 330 people taking calls five days a week –Monday to Friday, from 9am to 5pm.

        If they are unable to do so, please contact us by phone or email communitysupport@thanet.gov.uk. This mailbox is monitored from 9am to 5pm, Monday to Friday.

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