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        Digital parking

        Thanet District Council is piloting the use of a new ticketless digital parking system in the Trinity Square car park in Margate.

        The new system will offer additional methods of payment and will allow users pay for the amount of parking they’ve used when they leave the car park.

        From 21 January 2019 there will be engineering working taking place at the car park.

        During this time there may be a reduced number of parking spaces available, and traffic lights near the entrance and exit to the car park. We apologise for any inconvenience that this may cause. Engineers will be working at the site between 8am and 5pm and will take every care to ensure any disruption is kept to a minimum

        What is digital parking?

        Although the project is new to Thanet, digital parking has been used across the country for several years.

        The ticketless system reads your registration number, via cameras at the entrance and exit of the car park, allowing you to only pay for the amount of time that you are parked for. The system also enables you the convenience of paying by card or apple\android pay instead of coins.

        Once the work to the car park is complete and fully tested, users will be able to register online for an account. Then, when you leave the car park, the payment will automatically be taken.

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        How can I register for digital parking?

        You’ll need to register online. Once the system is live you’ll be able to do so.

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        How will it affect the medical centre’s users?

        The changes will not have any effect on the medical centre’s users (although consideration may need to be given whilst engineering works are underway). They will continue to pay for their parking as they do now but with additional methods to pay. However, there will be a 15 minute ‘grace’ period, where users will not be charged, to allow them to pop in and collect prescriptions or medication.

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        How will it affect permit holders/residents?

        The system will recognise vehicles that have the appropriate parking permits, and will allow entry and exit to the car park without charge.

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        Why have you chosen Trinity Square car park?

        We carried out a range of research, including speaking to car park users, to identify the most suitable location for the trial. Trinity Square best meets the required criteria and will provide us with the data required to evaluate the success of the pilot.

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        Will blue badge holders still be able to park for free?

        Yes. However, blue badge holders will need to register online before using the car park to be able to park for free. Any blue badge holder who does not register before using the car park will need to pay for their parking. The link to register will appear here closer to the launch of the new system.

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