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Hackney and Private Hire Drivers Knowledge Test

Knowledge Test for New Applicants for Hackney Carriage and Private Hire Drivers Licences

In order to offer a safe and efficient service to members of the public it is important that private hire and hackney carriage drivers have a good working knowledge of the area in which they work and the laws and policies they operate under.

Because of this all new applicants for a private hire (PHV) and hackney carriage (Taxi) driver licence are required to pass a driver knowledge test before their licence can be granted.

 

The test consists of :-

Driver Policy & Conditions – 10 questions (multiple choice)

Disability & Equality Awareness & Safeguarding – 10 questions (multiple choice)

Local Area Knowledge – 20 questions (multiple choice)

Basic Numeracy Assessment – 10 questions

Highway Code Road Signs – 5 questions (multiple choice)

 

Knowledge Test Study Guide

We advise that you obtain a good working knowledge of the local area before the day of the test.

In order to help you study for your test you should consider the following:

  • Spending time in the local area and studying maps;
  • Using the internet and/or the telephone directory to research the names of the roads on which local landmarks or bars, restaurants, schools etc are situated.
  • Learn the street name locations of popular tourist destinations and landmarks in Thanet.

You must also complete the courses and tests stated below and read all the conditions listed.

 

Safeguarding – complete the test and watch the presentation

As taxi drivers you have a responsibility for the safety of your passengers and safeguarding is a key concern of Thanet District Council. We believe that all licensed Taxi and PHV drivers should have basic safeguarding knowledge and training.

You must take the following course (£12.00) and view the presentation

Taxi Safeguarding E-Learning course and view this presentation on Human Trafficking

 

Visitor Ambassador Course is now online – complete the test to get your certificate

This course is now online and must be completed.

There are two courses and two quizzes to complete

Welcome to the Isle of Thanet – Quiz

then

Customer Care – Quiz

Once BOTH courses and quizzes are completed and you have reached the pass mark the system will generate a certificate to confirm that you are now a Thanet Visitor Ambassador.

Pass Mark

18 out of 20 for Welcome to the Isle of Thanet

8 out of 10 for Customer Care

Please click here to access the course

 

Disability Awareness – watch the video

Under the Equality Act 2010 drivers are required to provide assistance and make all reasonable adjustments to transport disabled passengers in their vehicle. Thanet District Council are committed to ensuring that members of the public with a disability are given fair and equal access to public services including taxi and private hire transport.

View the following video –  Disability Equality – Taxi Drivers and the Law

 

The Highway Code – complete the test

Although you will have had your knowledge of the Highway Code tested by the DVLA when obtaining your driving licence, it is important for us as the Licensing Authority to know that you are competent in your understanding of road signs and basic rules of the road. We recommend that you must revisit the road signs section of the highway code to study for this section of the test paper.

Visit the Highway Code Signs online test.

 

Private Hire Vehicle and Taxi Driver Conditions – read all the conditions

You will need to have a good knowledge of the Driver Conditions for the type of licence you are applying for, before taking the knowledge test. The conditions can be found here:

 

Booking  Your Test

You can now do the knowledge test without having to pay the full new driver application fee.  Once you have passed the knowledge test you can then apply to be a driver and complete the required forms and pay the rest of the fee.

You must pass the Safeguarding Course and the Visitor Ambassador Course (both above) before you apply to take your knowledge test as you will need to attach both certificates when you book the knowledge test.  If both of the certificates are not attached you will not be booked onto the knowledge test.

Click on the link below to book your Knowledge Test

Once we have received the form and payment we will contact you via email with details of the next available test date.  There is no need to call or email the office.

The tests take place fortnightly on a Wednesday you will need to be at the Council Offices between 9:30am – 9:45am for a 10:00am start.  

 

Important Information

If you have a disability which you think could exclude you from taking the test please email licensing@thanet.gov.uk once you have booked your test.

The test will be conducted in silence. You may only speak to the invigilator and not to any other applicants who may be taking the test at the same time.

During the test you will not be permitted to use any of the following:

  • mobile phones
  • study notes
  • text book
  • hand held computers
  • satellite navigation devices
  • any other devices or notes as deemed unacceptable by the invigilator.

Evidence of the use of any of the above will result in your test being cancelled and you could be barred from taking the test for 12 months.   You will not be permitted to leave the room during the test so please ensure that you have taken any comfort breaks before the test begins.

The Council’s decision as to whether you have passed is final.

Refunds will not be given.

 

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