Business support organisations

Here are organisations that can help support your business:

National Business Support

Free business support

The government's website has a wide range of useful information for businesses including sole-traders and start-ups. This includes information on setting up a business, self employment, employing staff, business finance and support, sale of goods and services, data protection, manufacturing, importing and exporting, business rates, food, catering and retail.

The business support information can be found at:

There is also information on apprenticeships including employing and running apprenticeship programmes.


There is a free business support helpline that provides support and advice to those starting and running a business.

Business Support Helpline (England)

Telephone: 0300 456 3565

Textphone: 0191 581 0052


Open: Monday to Friday 9am to 6pm


The Business Support Helpline is also on:

i) Web chat

ii) Twitter

iii) Facebook

iv) YouTube


For help with exporting contact UK Trade and Investment (UKTI).

UK Trade and Investment provides support through their website, specific programmes such as e-exporting, tradeshows, market introductions and access to a regional network of international trade specialists. The nearest office for Thanet is:


Unit 10,

Folcrum, 2 Solent Way

Whiteley PO15 7FN


Telephone: 0330 300 0012


Online information can be found at:


ii) Exporting is Great

iii) Open to Export


For help with Tax contact the HM Customs and Revenue (HMRC)

The website has information on the different types of taxes and allowances available to businesses: HMRC. Thanet has assisted area status.


The HMRC has dedicated contact methods for specific enquiries such as:

i) Self-assessment

ii) Tax for employers

iii) VAT 

The contact methods can found at Contact HMRC


Kent and Medway Growth Hub

A free public funded service to help new and existing businesses find the most suitable type of business support. This includes:

i) Starting a business,

ii) Running a business,

iii) Growing a business

iv) Grants & finance

v) Local business support

vi) Regulation and licensing

vii) Events

The website is: Kent and Medway Growth Hub


Better Business for All - BBfA

A partnership designed to ease the burden on local businesses.

The website is:

A free source of information on each type of regulatory services: Trading Standards, Food Hygiene, Health & Safety, Environmental Protection, Fire and Rescue, Licensing and Planning.

Download the Kent and Medway business guide to regulation - all you need to know for starting up or expanding your business in Kent and Medway.


Princes Trust

The Prince's Trust helps young people gain confidence, develop new skills and get into work. Core activities include providing personal development opportunities and supporting new businesses.

Tel: +44 (0)1622 694280



Kent County Council

Kent County Council offers a range of services that support businesses.

Tel: +44 (0)3000 41 41 41


Backing Kent Business


Locate in Kent

County organisation promoting Kent for company relocation and inward investment.

Tel: +44 (0)1732 520700
Fax: +44 (0)1732 520701


Thanet and East Kent Chamber of Commerce

A membership organisation providing support to businesses in Thanet. The Chamber is powered by local business to represent, support and assist companies and organisations in Thanet and East Kent.

Tel: +44 (0)1843 609289
Fax: +44 (0)1843 609291



Kent Invicta Chamber of Commerce

Is part of the British Chambers of Commerce, the national body for a network of accredited chambers across the UK and are able to offer a range of services and membership benefits.

Tel: +44 (0) 1233 503 838



EBP Kent

EBP Kent encourages and co-ordinates, with local employers, a broad range of activities to help young people reach their highest potential and prepare them for the world of work.

Tel: +44 (0)304 897640


Federation of Small Businesses

The Federation of Small Businesses is a campaigning pressure group promoting and protecting the interests of the self-employed and owners of small firms

Tel: +44 (0) 808 20 20 888



BNI - Business Networking International

BNI provides a structured, supportive, business environment in which local business people can get together to network, learn and develop relationships that leads to the generation of business for each other


Chapter Finder


Thanet Premier Business Group

Thanet Premier Business group is a network of small businesses meeting on a regular basis dedicated to pushing member businesses forward and providing quality services to all of their members’ customers 



Thanet Business Network

Thanet Business Network is a group of small businesses who meet on a weekly basis, to get to know and understand each others businesses and can then promote with confidence other members in the knowledge that they are reliable and the goods and services they provide will satisfy their customers.