The four councils are committed to providing high‐quality housing services to all tenants and leaseholders. The aim would be direct management by the four councils would lead to improvements.
Would the transfer affect how I report housing issues?
No, each council has a customer contact centre to provide a single access point for council services including housing.
When will you make a decision on whether to bring the service back under council management?
Consultation closes on Friday 20 December 2019. What you tell us will be reported to councillors early next year. They will use your feedback to decide how your housing service should be delivered in future.
As soon as a decision has been made, we will write to you again to let you know.
If you decide to bring the service back under direct council control, what happens next?
If the council decides to do this, more work would need to be done to manage the process and keep any disruption to a minimum. We would keep you informed on progress. Permalink