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Deceased person notification
Tell us that someone has died
Paperless billing
Receive your Council Tax bill by email
Your notification letters explained
Your Housing Benefit and Council Tax Support notification letters explain how much Housing Benefit and Council Tax Support you get, and how this has been worked out. You can receive your letters quicker by signing up to paperless notifications We send you a new letter every time there is a change to the amount of […]
Proof for your claim
Proof for your claim You are responsible for giving us the information and proof we need to support your Council Tax Support and Housing Benefit claim. Much of the evidence and information required for your claim can be verified through other sources available to us (for example HMRC and DWP). However, we may need you […]
Pay your Council Tax by phone
You can phone our automated touch tone system 24 hours a day on 01843 577259. Please make sure you have your Council Tax account number to hand as well as your card details.
Having difficulty paying your Council Tax?
If your income has been affected by the Coronavirus outbreak If you are unable to pay your Council Tax, there are several options: If your savings are below £6,000 (£16,000 for pensioners) you may be entitled to Council Tax Support. To estimate your entitlement you can use our online benefit calculator If you do qualify for […]
Charges and bands
Council Tax bands and charges
Council Tax discounts and exemptions
Only people over the age of 18 are counted for Council Tax. If everyone living in a property is under the age of 18, it will be exempt (which means you don’t have to pay Council Tax for the property). Information about discounts and exemptions that can apply to certain people and types of properties […]
Your Council Tax bill explained
In March you’ll get a new Council Tax bill showing how much your instalments will be from 1 April 2021. If you’ve signed up for paperless billing, your bill will be sent to your email address on 8 March. If you still get your bill in the post, your bill will be dated and posted […]
Council Tax scams
There have recently been reports of Council Tax scams across the country. If you receive an email, text message or phone call offering a Council Tax refund or a Council Tax band reassessment, do not give out any personal information, particularly bank account or debit or credit card details. Delete any emails or texts straight […]