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Council Tax energy rebate

The government is giving out a £150 rebate to Council Tax payers in bands A-D (and E if you get disabled persons reduction) to help with energy costs. The payments are not a discount on your Council Tax and won’t show on your bill. You must have been living in your property on Friday 1 […]

Your notification letters explained

Your Housing Benefit and Council Tax Support notification letters explain how much Housing Benefit and Council Tax Support you get, and how this has been worked out. You can receive your letters quicker by signing up to paperless notifications We send you a new letter every time there is a change to the amount of […]

Proof for your claim

Proof for your claim You are responsible for giving us the information and proof we need to support your Council Tax Support and Housing Benefit claim. Much of the evidence and information required for your claim can be verified through other sources available to us (for example HMRC and DWP). However, we may need you […]

Pay your Council Tax by phone

You can phone our automated touch tone system 24 hours a day on 01843 577259. Please make sure you have your Council Tax account number to hand as well as your card details.

Having difficulty paying your Council Tax?

If your income has been affected by the Coronavirus outbreak If you are unable to pay your Council Tax, there are several options: If your savings are below £6,000 (£16,000 for pensioners) you may be entitled to Council Tax Support. To estimate your entitlement you can use our online benefit calculator If you do qualify for […]

Council Tax discounts and exemptions

Only people over the age of 18 are counted for Council Tax. If everyone living in a property is under the age of 18, it will be exempt (which means you don’t have to pay Council Tax for the property). Information about discounts and exemptions that can apply to certain people and types of properties […]

Your Council Tax bill explained

The Council Tax you pay goes towards local services such as policing, fire services, education, parks and household rubbish collections. The amount you pay depends on the area that you live in and which property band your home is given. Your bill will be adjusted if you qualify for any of the Council Tax discounts […]

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