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Council Tax energy rebate

The government is providing a £150 rebate to Council Tax payers in bands A-D (and E if in receipt of disabled persons reduction) to help with rising energy costs. This is a one-off payment and is not a reduction in Council Tax. It will not show on your Council Tax bill and it will not […]

Your notification letters explained

In March you’ll get a letter from us showing how much Housing Benefit and Council Tax Support you’ll get from 1 April 2022. If you’ve signed up for paperless notifications you’ll get an email with your letters attached on 7 March. If you still receive your letters by post you’ll get them after 7 March. […]

Proof for your claim

Proof for your claim You are responsible for giving us the information and proof we need to support your Council Tax Support and Housing Benefit claim. Much of the evidence and information required for your claim can be verified through other sources available to us (for example HMRC and DWP). However, we may need you […]

Pay your Council Tax by phone

You can phone our automated touch tone system 24 hours a day on 01843 577259. Please make sure you have your Council Tax account number to hand as well as your card details.

Having difficulty paying your Council Tax?

If your income has been affected by the Coronavirus outbreak If you are unable to pay your Council Tax, there are several options: If your savings are below £6,000 (£16,000 for pensioners) you may be entitled to Council Tax Support. To estimate your entitlement you can use our online benefit calculator If you do qualify for […]

Council Tax discounts and exemptions

Only people over the age of 18 are counted for Council Tax. If everyone living in a property is under the age of 18, it will be exempt (which means you don’t have to pay Council Tax for the property). Information about discounts and exemptions that can apply to certain people and types of properties […]

Your Council Tax bill explained

In March you’ll get a new Council Tax bill showing how much your instalments will be from 1 April 2022. If you’ve signed up for paperless billing, your bill will be sent to your email address on 7 March. If you still get your bill in the post, your bill will be dated and posted […]

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