Paperless billing
Receive your Council Tax bill by email
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Your 2020 notification letters explained
Your Housing Benefit and Council Tax Support notification letters explain how much Housing Benefit and Council Tax Support you get, and how this has been worked out. You can receive your letters quicker by signing up to paperless notifications We send you a new letter every time there is a change to the amount of […]
Proof for your claim
Pay your Council Tax by phone
You can phone our automated touch tone system 24 hours a day on 01843 577259. Please make sure you have your Council Tax account number to hand as well as your card details.
Having difficulty paying your Council Tax?
If your income has been affected by the Coronavirus outbreak If you are unable to pay your Council Tax, there are several options: If your savings are below £6,000 (£16,000 for pensioners) you may be entitled to Council Tax Support. To estimate your entitlement you can use our online benefit calculator If you do qualify for […]
Charges and bands
Council Tax bands and charges
Council Tax discounts and exemptions
Only people over the age of 18 are counted for Council Tax. If everyone living in a property is under the age of 18, it will be exempt (which means you don’t have to pay Council Tax for the property). Information about discounts and exemptions that can apply to certain people and types of properties […]
Your Council Tax bill explained
The Council Tax you pay goes towards local services such as policing, fire services, education, parks and household rubbish collections. The amount you pay depends on the area that you live in and which property band your home is given. Your bill will be adjusted if you qualify for any of the Council Tax discounts […]
Council Tax scams
There have recently been reports of Council Tax scams across the country. If you receive an email, text message or phone call offering a Council Tax refund or a Council Tax band reassessment, do not give out any personal information, particularly bank account or debit or credit card details. Delete any emails or texts straight […]
How do I appeal against my Council Tax?
You cannot appeal against the general levels of Council Tax set by the council each year. If you appeal against your Council Tax, you must continue with your regular payments until your appeal has been dealt with. If you think the banding for your property is wrong If you disagree with the Council Tax band […]