Graffiti

Thanet District Council can remove graffiti and tagging on signs or buildings that the Council owns and some private property where we have agreement. We also work with graffiti artists to create professional murals where this is appropriate.
Complaints are dealt with differently depending on whether the graffiti is offensive or not, and whether it is located on public or private land. We try to remove offensive graffiti within one working day and non-offensive within 1 month (quicker if we can). Graffiti on private property can take a little longer as we need to gain permission from the landowner.

Please give us details of the location and type of graffiti to help us remove it as soon as possible. For graffiti on national infrastructure like utility boxes, bus stops, or railway bridges, contact the relevant company directly. If it is on private housing, report it to us, and we’ll coordinate removal with the landowner.

• Post boxes – Contact Royal Mail 0845 774 0740
• BT phone boxes – Contact British Telecom 0800 661 610
• Railway land including bridges – Contact Network Rail 08457 114 141
• Electricity substations – Contact EDF Energy 0207 2429 050
• Street lighting, illuminated bollards and traffic signs – Contact Kent County Council (Highways) 03000 41 81 81
• Water Pumping stations/cabinets- Contact Southern Water 0330 3030368
• Cabinets – Contact Virgin Media 0333 000 5925
• Bus Shelters – Contact Clear Channel 0800 731 3699