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        Business licences

        View the information below for the type of license, how to apply and eligibility criteria.

        Consumer complaints

        We would always advise that in the event of a complaint the first contact is made with the trader by you – preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Citizens Advice Bureau Advice guide will give you advice. From outside the UK contact the UK European Consumer Centre.

        Animal welfare licensing

        Animal Welfare Licensing

        Thanet District Council is responsible for the licensing and inspection of Animal Welfare establishments (Pet Shops, Boarding Kennels and Catteries, Home Boarding of Dogs, Dog Day Care, Dog Breeding and Riding Establishments) across our District.

        Animal Welfare (Licensing of Activities involving Animals) Act 2018

        On 01 October 2018 the new legislation came into force and replaces the previous legislation applicable to:

        •    Boarding of Cats and Dogs in Catteries or Kennels
        •    Breeding of Dogs
        •    Home Boarding/Day Care of Dogs
        •    Pet Shops
        •    Riding Establishments

        This new legislation is designed to raise standards and promote consistency in Animal Welfare, and to ensure that those who participate in any of the above Trades “where there is a view to make financial gain; or where a commission or fee is taken” are licensed and monitored.

        It will be necessary for all persons involved in the above Trades to keep meticulous records in order to either meet with the requirements of the new Act, or be able to demonstrate that they do not have an intention to make financial gain. The onus is on the individual to prove to the Council that they do not require a licence, not for the Council to prove that he/she does need a licence.

        It is expected that many people who previously felt they did not need a licence will find themselves requiring a licence under the new provisions.

        Changes to the Animal Licensing Laws

        The Government has now published updated legislation for animal businesses and confirmed that these changes take effect from 01 October 2018. Under the new laws, animal boarding businesses (including home boarders and day carers), dog breeders, pet shops and riding establishments will be covered under a single type of licence from that date.

        It will be known as an ‘Animal Activity Licence’, with new nationally-set licence conditions for businesses providing animal-related services and can be granted for periods of 12 months to 3 years.

        Those businesses operating under licences issued prior to 01 October 2018 will be able to continue to do so until the expiry date as shown on their licence. All applications to renew licences will be made under the new legislation and as such deemed to be ‘new applications’.

        Applications made by businesses from 01 October 2018 for an Animal Activity Licence will need to comply with the mandatory conditions of the new legislation, and will be assessed by way of an inspection before the new licence is granted, in order to ensure that the businesses are compliant with the mandatory conditions. The Council does however understand that businesses may need time to comply with the new requirements, and so will issue the new licences for a period of 12 months to assist licence holders time to carry out the necessary remedial work to meet with the requirements of the new Act, ahead of them renewing their licences later in 2019.

        The new licence mandatory conditions for each of the Animal Activities covered are set out below:

        • Providing Boarding for Cats or Dogs
        • Breeding of Dogs
        • Selling Animals as Pets
        • Hiring out Horses
        • Keeping or Training Animals for Exhibitions

        The following Guidance Notes will assist individuals and businesses as to their responsibilities under the new Act;

        Further online guidance is available to the Trade to assist individuals and businesses transition to the new requirements and the new law:

        Fees

        The current licence application fees applicable to the licensing of Animal Welfare Establishments will remain in place whilst the Trade and the Council evaluate the new licensing regime and this will allow for a smooth transition from the old laws to the new law.

        However, where a veterinary surgeon inspection is required, the applicant will need to arrange and pay the veterinary practice directly for this inspection.

        The Application Process

        Existing licence holders will need to apply for their new licences under the new laws 10 weeks before the renewal date, however at present, we do not have the required application form as this has not yet been published by DEFRA, but we will send out reminders as soon as we can. Naturally, in light of the tight deadlines the new legislation presents, we will be flexible with the timescales for applications being received.

        Once the application has been received, we will examine the information provided then instruct the Inspecting Officer (Licensing Officer) to arrange an inspection with you.

        Inspections

        All premises will be inspected before a licence is granted. The Inspecting Officer will be looking to make sure that the applicant has the following:

        • Specialist knowledge in the species that they are caring for and a clear understanding of its needs and welfare. This would include the animals’ mental and physical health, feeding and knowledge of how to provide the best habitat for the animals so that their lives are enriched. The applicant should be able to demonstrate that they have researched and followed expert guidance in order to carry out their role.
        • Comprehensive records that contain all the information required by the conditions that apply to their particular activities.
        • An understanding of risks involved in caring for the animal, including an extensive risk assessment and written policies and procedures that are reviewed regularly. These documents should be available for the Inspecting Officer to examine.
        • Training procedures in place to make sure that all staff are aware of what is expected of them and clear evidence of good supervision of staff.

        The premises itself will also be assessed so that we can be sure the licence holder can meet the new laws relating to the physical environment in which the animals will be kept.

        Based on the inspection information we will assess the risk rating and award stars. Low-risk premises can attain up to five stars and premises that have been assessed as higher risk can be awarded up to four stars. If the applicant is not satisfied with the decision, they can make improvements to address highlighted issues, and ask for a re-inspection.

        Premises with Lower Star Ratings

        Premises with a lower star rating are not necessarily premises to avoid as there are other factors that have to be considered, such as the length of time the licence holder has been operating. New businesses will be assessed as slightly higher risk simply because there is no history of good practice that can be considered.

        If customers have any concerns, please contact the Licensing Department prior to making a purchase or making booking arrangements.

        Further updates on the law changes will be published as we receive them.

        Application forms and further information can be obtained by contacting the Licensing Department on licensing@thanet.gov.uk

         

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        Tattooists, piercing, acupuncture and electrolysis license

        If you offer acupuncture, cosmetic piercing, electrolysis, semi-permanent skin colouring or tattooing you must be registered with your local district council.

        If you work from premises, they must also be registered.

        Once registered, you will be issued with a certificate of registration.

        Eligibility criteria

        You must provide specific information including details of your premises and any previous convictions for practicing without a licence in this field.

        Will Tacit Consent apply?

        Yes, after thirty working days, unless you have heard from the Local Authority that there are matters in need of attention before the premises can open.

        Apply

        You will need to provide details about yourself and your premises, as well as pay a one-off registration fee. These are set by the council and vary from area to area.

        Thanet Council does not change or renew licences for acupuncture, electrolysis, piercing or tattooists and requires a new full application for any amendments

        Failed application

        Please contact your Local District Council.

        Licence Holder redress

        Please contact your Local District Council.

        If a registration is suspended or cancelled the registration holder may appeal to the county court

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        Caravan or camping site licence

        The Council inspects and licences commercial caravan sites.

        Conditions, based on Government Model Conditions, are attached to new licences on matters relating to health, hygiene and safety.

        Licences are currently free of charge and are issued under the Caravan Sites and Control of Development Act 1960.

        The Government issued a Consultation document in 2009 as it is intended that the licensing regime – for Residential Sites – which was set up in the mid-20th Century, should be modernised for the 21st Century.

        Government intends a similar Consultation process for Holiday Sites sometime in 2010.

        Site operators need an appropriate Planning Permission for their land from Thanet District Council before applying for a licence. All planning enquiries should be addressed to the Planning Applications Manager (01843 577752)

        Apply online

        Thanet Council does not change or renew caravan and camping site licences and requires a new full application for any amendments

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        Charitable house to house collections

        To carry out house-to-house collections for charitable purposes in England and Wales you need a licence from the local authority.

        Eligibility criteria

        Applications must be in the form prescribed by the local authority.

        You must be a fit and proper person.

        Regulation summary

        Apply

        • Apply to run a charitable collection
        • Notify us of the result of a charitable collection

        Please note that you will be making your application to Thanet Council via Gov.uk’s online licensing service. There is no charge for using this facility.

        Will Tacit Consent apply?

        Yes, after ten working days.

        Failed application redress

        Please contact your Local Authority.

        You have the right to appeal to the Minister for the Cabinet Office. Appeals must be lodged within 14 days of the refusal.

        Licence Holder redress

        Please contact your Local Authority.

        You have the right to appeal to the Minister for the Cabinet Office. Appeals must be lodged within 14 days of the decision.

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        Scrap metal dealers

        To be a scrap metal dealer, you need to register with your Local Authority.

        Eligibility criteria

        A scrap metal dealer shall be classed as carrying on a business in the Local Authority area if any of the following apply:

        • the dealer occupies a place as a scrap metal store in the area
        • the dealer does not occupy a place as a scrap metal store but has a usual place of residence in the area
        • the dealer does not occupy a place as a scrap metal store but occupies a place for business purposes

        Regulation summary

        Application evaluation process

        Applicants must provide the following:

        • their full name
        • the address of the dealer, or in the case of a company, their registered or principal office
        • the address of each place occupied as a scrap metal store, if any
        • if the business is carried on without a scrap metal store
        • if the business is carried on without a scrap metal store but the applicant occupies a place for the purposes of business, and the address of such a place

        The registered dealer must notify the local authority of any changes to these details or if they cease to be a scrap metal dealer.

        Will Tacit Consent apply?

        No.

        Apply now

        • Please note that you will be making your application to Thanet Council via Gov.UK’s online licensing service.

        Failed Application redress

        Please contact your Local Authority in the first instance.

        Licence Holder redress

        Please contact your Local Authority in the first instance.

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        Sexual entertainment venue

        To run a sex shop – ie any premises selling sex toys, books or videos – you may need a licence from the Local Authority. To run a venue where explicit films are shown to members of the public, you may also need a licence from the Local Authority.

        However, you may apply to the Local Authority requesting them to waive the requirement of a licence.

        Eligibility criteria

        An applicant:

        • must be at least 18 years old
        • must not be disqualified from holding a licence
        • must have been resident in the UK at least six months immediately before the application or, if a body corporate, must be incorporated in the UK
        • must not have been refused the grant or renewal of a licence for the premises in question within the last 12 months unless the refusal has been reversed on appeal.

        Regulation summary

        Application evaluation process

        Fees will be payable for applications and conditions may be attached.

        Applications must be in writing (including by electronic means) and contain any information the local authority requires, as well as the applicant’s name, address and, where the applicant is an individual, their age, plus the address of the premises.

        Applicants must give public notice of their application by publishing an advertisement in a local newspaper.

        Will Tacit Consent apply?

        Yes, tacit consent will apply after thirty working days unless you have been advised by the Local Authority that objections have been made and a hearing is necessary.

        Apply now

        Thanet Council does not change or renew sex shop or sex cinema licences and requires a new full application for any amendments

        Please note that you will be making your application to Thanet Council via Gov.UK’s online licensing service. There is no charge for using this facility.

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        Hypnotism public demonstration

        If you wish to show, demonstrate or perform a hypnotism act in public, you must have authorisation from the Local Authority in England and Wales.

        You must comply with any conditions attached to an authorisation.

        If you are performing in Scotland, you must have permission, or the premises must hold a premises or other entertainment licence. Permission in Scotland is obtained from the authority issuing the premises licences.

        A summary of the regulation relating to this licence

        Apply now

        Please note that you will be making your application to Thanet Council via Gov.Uk’s online licensing service (UK Welcomes) . There is no charge for using this facility.

        Will Tacit consent apply

        Tacit consent will apply after twenty working days.

        Appeals

        Please contact your Local Authority in the first instance

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        Street collections

        To collect money or sell articles for the benefit of charitable or other purposes in England or Wales, you require a street collection permit from your local council.

        A summary of the regulation relating to this licence

        Permit (if no other collection booked)
        Returns to be checked

        How do I apply

        Contact the Licensing team

        Appeals

        Failed Application redress / Licence Holder redress

        Please contact your Local Authority.

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