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Services we provide

Council Tax Council Tax information and guidance See your Council Tax account online Pay your Council Tax   Benefits and support – Housing Benefit, Council Tax support, Universal Credit Business – Business Rates, licences and trading, food safety for businesses Community – Organising an event, community safety, public toilets, cemeteries and crematorium Environmental services – Environmental protection, clean streets, dog […]

How we make decisions

How the Councillors make decisions Council meetings and agendas, including calendar Public consultations Tenant and Leaseholder Services engagement with tenants and leaseholders – current consultations, residents’ voice Officer delegated decisions are clearly described in Part Three of the Council’s Constitution. Certain types of decision must by law be delegated to an officer rather than the […]

Information we make available

The Freedom of Information Act requires every public authority to have a Publication Scheme, approved by the Information Commissioner’s Office (ICO). The ICO is the UK’s independent body established to uphold information rights. The Scheme sets out our commitment to make certain classes of information routinely available, such as policies and procedures, minutes of meetings, […]

Lists and registers

Council tax and business rates Council tax bands and charges Parish and town council precepts Cost of council services Standard business reports Councillors Find out about your councillors Committees Housing Housing statistics – including homelessness, temporary accommodation and rough sleeping Social Housing Asset Value Data Houses in Multiple Occupation (HMO) public register – available on […]

Our policies and procedures

Asset Management Policy Corporate Statement Complaints Policy Complaints Procedure Crematorium and Cemeteries Policy Data Protection Policy Environmental Enforcement Policy Equality and Diversity Policy Health and Safety Enforcement Policy Parking Policy Pay Policy Planning Policy Safeguarding Policy Whistleblowing Policy Housing Councils Housing Allocation Policy Financial Penalties Policy – covering prosecution for certain housing offences Tenant and […]

What our priorities are and how we are doing

Corporate Statement – core business objectives Corporate Governance – annual governance statement Planning Local Plan – planning policies and proposals for new development Monitoring and Evidence Economic development action plan Economic Growth Strategy Forward Plan – details of key decisions to be taken by Cabinet Local lettings plans for Thanet Projects going on in Thanet, including Ramsgate […]

Freedom of Information requests

The Freedom of Information Act 2000 (FOI) and Environmental Information Regulations 2004 (EIR) gives you the right to access many types of recorded information held by public organisations, such as the Council. These laws extend your existing rights to see personal information held about you using the UK GDPR and Data Protection Act 2018. The […]

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