Get in touch

If your enquiry relates to Coronavirus (COVID-19) please visit this page before contacting us as we are updating it regularly with new information.

Please note: the Gateway will be operating a pre-booked appointments system only from Thursday 19 March. Information on booking an appointment can be found here.

If you have been unable to find the information you need on our website, the quickest way for us to deal with your enquiry is to complete our online form, this way we can direct it to the right department:

If your enquiry relates to streetlights, potholes, schools or libraries please visit the KCC website.


Our phone lines are open Monday- Friday 8.45am- 5pm

01843 577000

Main Offices

Cecil Street, Margate, CT9 1XZ

Out of hours

If an emergency should arise during the period that our offices are closed please call our 01843 577000

Thanet Gateway Plus 

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