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Customer Appointments We have introduced a pre-booked appointments service, afternoons only at Thanet Gateway. The following services are by appointment only between 1.30pm and 5pm Council Tax Housing Benefit and Council Tax Support Housing enquiries (not urgent homeless cases)
The drop-in service for council services is available in the Gateway between 9am to 12.30pm, and pre-bookable appointments between 1.30pm to 5pm. Find out how to book an appointment here. Access to the building, cash payment kiosk and council computers is available until 5.30pm Monday, Tuesday, Wednesday and Friday; 8pm on Thursdays and from 9am to […]