Understanding homelessness
When you are legally homeless, how the council can help you find suitable housing, and what to do if you need emergency accommodation
Page links found under Housing
Harassment and illegal eviction
What counts as illegal eviction, your legal rights if your landlord threatens you or changes the locks, and how to get urgent help
Repairs in your home
What repairs your landlord must fix, your responsibilities as a tenant, and what to do if your landlord refuses to carry out repairs
Tenancy deposits and inventories
How tenancy deposit protection works, using an inventory to protect your money, and what to do if your landlord makes unfair deductions
Rent arrears and budgeting
What to do if you fall behind on your rent, how to agree an affordable payment plan with your landlord, and where to get free debt advice
Tenancy agreements and notice periods
Notice rules for assured periodic tenancies, the documents your landlord must legally give you, and what to do if you receive an eviction notice
Minimum energy efficiency standards in the private rented sector (MEES)
Thanet District Council has a duty to ensure that private landlords fulfil their obligations under the Energy Efficiency (Private Rented Property) (England and Wales) Regulations 2015 (“the regulations”). Since 01 April 2020, it has been unlawful for a private landlord to rent out a domestic property if it has an EPC rating of F or […]
Mortgage arrears
What to do if you fall behind on your mortgage, how to get free legal help to stop repossession, and where to find independent debt advice.
Housing Register FAQs
Can I apply for a Council or Housing Association property? You will need to be live on the Council’s Housing Register to be considered for accommodation with the Council or a Housing Association. To apply for the Housing Register you will need to complete an online application form by visiting www.kenthomechoice.org.uk . Once your online application has […]