Good neighbour guidance
Practical advice on living well alongside your neighbours, and how to get support from us if you ever need help
Anti-social behaviour: council tenants and leaseholders
Advice, support, and reporting tools for Thanet District Council tenants and leaseholders dealing with anti-social behaviour (ASB)
Stock condition surveys
Guidance on stock condition surveys for council tenants
Alterations to your home
Apply for a transfer to a new home
Thanet District Council maintains the Housing Needs Register, which is the ‘waiting list’ for people who apply for council housing in the district. Council homes are advertised via Kent Home Choice and to use this service you need to have filled in an application form and have been accepted on to the Housing Needs Register. Visit the housing […]
Problems with paying your rent?
If you have problems with affording your rent payments, we are here to help. Please call us on 01843 577569. Our Rent officers will be able to support you by: checking you are getting the right amount of Universal Credit. looking at what benefits you can claim to increase your income. suggesting ways to help […]
Contact information
Tenant and Leaseholder Services
Get involved
Our tenants’ and leaseholders’ views and opinions help us continually improve our landlord services. The best way for us to improve our services is to work together with our residents. You can make a real difference and you do. Involvement can also help you gain skills, confidence, make friendships and feel really listened to. Latest […]
Tenant and Leaseholder Services Policies and Reports
Pay your rent or apply for a refund
Use this page to pay your council housing rent online, set up a Direct Debit, or make payments by phone. You can also find out what to do if you are struggling with rent payments, or request a refund if your account is in credit.