Stock condition surveys
Guidance on stock condition surveys for council tenants
Page links found under council tenants
Alterations to your home
Apply for a transfer to a new home
Thanet District Council maintains the Housing Needs Register, which is the ‘waiting list’ for people who apply for council housing in the district. Council homes are advertised via Kent Home Choice and to use this service you need to have filled in an application form and have been accepted on to the Housing Needs Register. Visit the housing […]
Problems with paying your rent?
If you have problems with affording your rent payments, we are here to help. Please call us on 01843 577569. Our Rent officers will be able to support you by: checking you are getting the right amount of Universal Credit. looking at what benefits you can claim to increase your income. suggesting ways to help […]
Contact information
Tenant and Leaseholder Services
Get involved
Our tenants’ and leaseholders’ views and opinions help us continually improve our landlord services. The best way for us to improve our services is to work together with our residents. You can make a real difference and you do. Involvement can also help you gain skills, confidence, make friendships and feel really listened to. Latest […]
Tenant and Leaseholder Services Policies and Reports
Pay your rent or apply for a refund
Pay your rent online Make a payment Have your 10-digit rent account number or your 13-digit tenancy number ready. Your tenancy number can be found on the bottom right of your payment card. If you lose or damage your payment card, please request a replacement by email to myhome@thanet.gov.uk. Pay by Direct Debit – 01843 […]
End your council tenancy
Guidance for ending your housing tenancy with Thanet District Council
Request a repair
For general household or communal repairs Contact Mears FREEPHONE 0800 023 4320 For gas or central heating repairs Contact BSW Heating FREEPHONE 0800 142 2761 If you smell gas please call the National Gas Emergency number FREEPHONE 0800 111 999 All our partnering contractors will carry ID cards. Please ask to see this before allowing […]