We offer a chargeable collection service for large items to households in the Thanet District.
Please note: In line with our collection policy and to ensure social distancing rules are strictly adhered to, items will only be collected from the outside of properties and staff will not be able to enter any part of the home, including back gardens, to retrieve items.
We are unable to collect: american size fridge freezers, fridges and freezers containing food or rubbish, hardcore, builders rubble, cement, bricks, concrete, paving slabs, plasterboard or other building material, engine oil, car tyres, batteries or any car parts, exceptionally heavy items such as pianos; cast iron baths; electric chairs, waste arising from a trade or business activity, hazardous waste such as asbestos and pesticides.
Book a collection
There is a minimum charge of £26.00 for collection of up to 5 items or up to 15 black sacks (70/80 litres) of household rubbish.
Fridges, freezers and fridge freezers (we are unable to collect American size fridges/freezers) are £26.00
All collections are made on a number of items basis, no discounts are offered for half or full loads.
To book a collection – call 01843 577115 – At this time, bookings can only be made over the phone with payment via a credit or debit card.
A £5 cancellation fee applies to the customer if a booking is confirmed but the slot is then no longer required. Please view our Terms and Conditions below.
Please see if a slot is available in your area before calling.
Terms and Conditions
We accept no liability for injury to any person, or loss of or damage to any property arising from the operation of our bulky waste collection service.
We will not collect the following:
- fridges and freezers containing food or rubbish
- hardcore, builders rubble, cement, bricks, concrete, paving slabs, plasterboard or other building material
- engine oil
- car tyres, batteries or any car parts
- exceptionally heavy items such as pianos; cast iron baths; electric chairs
- waste arising from a trade or business activity
- hazardous waste such as asbestos and pesticides.
All waste must be reasonably contained. We will not shovel or bag rubbish.
Dry cell batteries, used engines oil, paint and household cooking oil should be taken to a KCC Recycling Centre (tip).
This service is not available to landlords. Landlords would need to contact a registered trade waste carrier to dispose of bulk waste items.
Dumping furniture or other waste on open land, in alleyways or by litter bins is illegal.
Other ways to get rid of your bulky items
- Donate – if it is in good condition and useable, contact one of many local charity shops or second-hand shops in the area. Donations should be made during opening times and leaving bags or unwanted items outside a Charity shop is still fly-tipping and this is not acceptable behaviour
- Recycle – take the item to a KCC Recycling Centre (tip).
- Pay a local registered waste carrier to remove it. It is your responsibility to make sure that the company employed is properly registered with the local Environment Agency. Ask the question and obtain a receipt, it’s your proof that the waste was disposed of legally.