Christmas 2022 – Key Council Information

Information about council services and opening times over the festive period

Waste Collections

Household Waste and Recycling

There is one change to household waste and recycling collections this year. 

If your collection should fall on Monday 26 December, it will now be collected on Saturday 24 December (Christmas Eve) instead. Please ensure your bin is out by 6am on this day.

There are no other changes to scheduled waste and recycling collections. Please ensure your bin is out by 6am on your usual collection day.

Garden Waste

Garden waste collections will be suspended from Monday 19 December and resume on Monday 16 January.

Clinical Waste

Clinical waste collections will continue as normal.

Christmas Trees: If you have a real Christmas tree you can take it to your nearest KCC Household Waste Recycling Centre in Margate or Sandwich for recycling. Christmas trees will not be collected as part of our regular waste and recycling collections.

Kent-based charity Pilgrims Hospice is collecting Christmas trees for recycling in return for a donation. They will be collecting from selected locations across Thanet between Friday 6 and Monday 9 January 2023. You can find out more and book collections on their website: PilgrimsHospices.org

Customer Services Opening Times (telephone only)

  • Friday 23 December  – 8.45am to 5pm
  • Closed from Saturday 24 December (Christmas Eve) – lines reopen at 9am on Tuesday 3 January 2023

The Gateway

Thanet Gateway Plus will be closed for council services from 2pm on Friday 23 December, reopening at 10am on Tuesday 3 January.

Harbour Office, Ramsgate Opening Times

Royal Harbour, Ramsgate Opening Times

Please note the following services will be running as normal over the festive period:

  • Port Control – 01843 572112 (24/7)
  • Dock Master – 07919 211143 (7.30am to 7pm)
  • Security – 01843 587661 (24/7)

Harbour Office opening times

  • Friday 23 December, 10am to 12pm (telephone lines open until 1pm)
  • Office is then closed until Tuesday 3 January – Office re-opens 10am

Crematorium, Margate Opening Times

Grounds and Chapel

The grounds and remembrance chapel at the crematorium and Margate and Ramsgate cemeteries will be open as usual from 9am until 4.30pm every day, including Christmas Day, Boxing Day and New Year’s day.

Crematorium office

The crematorium office will be open from 9am to 4.30pm as usual, except for Christmas Day, Monday 26 and Tuesday 27 December (as these are bank holidays), New Year’s day and Monday 2 January (which is a bank holiday).

Public Toilets opening times

  • All toilets will be closed on Sunday 25 December (Christmas Day)

On Monday 26 December (Boxing Day) and on Sunday 1 January (New Year’s Day) toilets will open one hour later than usual. They will close at the usual time.

Between Tuesday 27 December and Saturday 31 December, and then from Tuesday 3 January onwards, our toilets will be open as normal – information on locations and opening times can be found on our Public Toilets webpage


Help & support

Did you find this page useful?

  • This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.