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Christmas 2021 – Key Council Information

Information about council services and opening times over the festive period

Waste Collections

Household Waste and Recycling

There are no changes to household waste and recycling collections this year. Please ensure your bin is out by 6am on your usual day of collection.

Garden Waste

Garden waste collections will be suspended from Saturday 18 December 2021 and resume on Monday 17 January 2022

Clinical Waste

Clinical waste collections will continue as normal.

Christmas Trees: If you have a real Christmas tree it can be taken to your nearest KCC Household Waste Recycling Centre in Margate or Sandwich for recycling. Christmas trees will not be collected as part of our regular waste and recycling collections.

Customer Services Opening Times (telephone only)

  • Friday 24 December, Christmas Eve – 8.45am to 2pm
  • Closed from Saturday 25 December 2021 – lines reopen Tuesday 4 January 2022

The Gateway

The Gateway will be closed from Friday 24 December until Tuesday 4 January

Harbour Office, Ramsgate Opening Times

Royal Harbour, Ramsgate Opening Times

Please note the following services will be running as normal over the festive period:

  • Port Control – 01843 572112 (24/7)
  • Dock Master – 07919 211143 (07:30 to 19:00)
  • Security – 01843 587661 (24/7)

Harbour Office opening times

  • Friday 24 December, Christmas Eve – 10am to 12 midday
  • Office is then closed until Tuesday 4 January – Office opens 10am

Crematorium, Margate Opening Times

The grounds and remembrance chapel at the crematorium and Margate and Ramsgate cemeteries will be open as usual from 9am until 4.30pm every day, including Christmas Day, Boxing Day and New Year’s day.

The crematorium office  will be open from 8.30 am to 4.30 pm as usual, except for Christmas Day and Monday 27 December (as this is a bank holiday) and New Year’s day.

Public Toilets opening times

  • All toilets will be closed by 4pm on Friday 24 December (Christmas Eve)
  • All toilets will be closed on Saturday 25 December (Christmas Day)

On Sunday 26th December (Boxing Day) the following toilets will be open:

  • Minnis Bay Car Park – 8am to 3.30pm
  • Buenos Ayres/TS Eliot, Margate – 8am to 4.55pm
  • The Centre, Margate – 8am to 3:45pm
  • George VI Memorial Park – 8am to 3:20pm
  • East Pier Yard, Ramsgate – 8am to 6:00pm
  • Broadstairs Harbour – 8am to 5:25pm

Between Monday 27 December and Friday 31 December our normal toilets will be open – information on locations and opening times can be found on our Public Toilet webpage

On Saturday 1 January (New Year’s Day the following toilets will be open:

  • Minnis Bay Car Park – 8am to 3.30pm
  • Buenos Ayres/TS Eliot, Margate – 8am to 4.55pm
  • The Centre, Margate – 8am to 3:45pm
  • George VI Memorial Park – 8am to 3:20pm
  • East Pier Yard, Ramsgate – 8am to 6:00pm
  • Broadstairs Harbour – 8am to 5:25pm

From Sunday 2 January onwards our normal toilets will be open – information on locations and opening times can be found on our Public Toilet webpage

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