Information and support for people who are rough sleeping or homeless
People who have nowhere else to go, who are sleeping on the streets or in a tent are considered to be rough sleeping, which is an extreme form of homelessness. If you are concerned about someone who is rough sleeping you can:
Notify us via streetlink at www.streetlink.org.uk
If someone is at risk of becoming homeless please see our homeless or at risk of losing your home page.
Helping someone who is rough sleeping can often be more complex and mean more than just finding physical accommodation. There may be a number of underlying reasons that have led to someone not having somewhere to live and a person may be in need of additional support from a number of different services.
Thanet RISE project
The council has been successful in applying for funding to establish a new multi-agency team to work with those who are rough sleeping and most in need of support.
RISE stands for Rough sleeper Intervention, Support and Empowerment
Who we are
The Thanet RISE project is a multi agency partnership between Thanet District Council, Kent and Medway NHS and Social Care Partnership Trust and the Forward Trust working together to support rough sleepers in Thanet.
The project is also working alongside the Thanet Winter Shelter, Salvation Army, Pathways to Independence, Citizens Advice Thanet and Paramount Independent Properties
The overarching focus is to address any underlying barriers to finding and maintaining accommodation. The team includes a council officer and two dedicated Substance Misuse and Mental Health professionals, co-located at the council offices.Permalink
What we do
The team carries out early morning and late night outreach to identify and verify people who are actively rough sleeping and work with them to develop a support plan to tackle any underlying barriers to accomodation.
This can range from providing food and clothing, helping someone to complete applications, obtaining identification, supporting emotional and mental wellbeing, physical health, practical skills, budgeting, support with any substance misuse.
The team undertake street triage and complete detailed needs assessments putting the person at the centre of their reconnection and work as intensively as is needed and also deliver in reach support when someone moves into accommodation.
We can only work with people if they are willing to work with us, but recognise that for some people this can be small steps.Permalink
Support for people who are rough sleeping or homeless
There are regular drop in services available to rough sleepers across Thanet. More details can be found below or by downloading our calendar here.
Information can also be found on our winter shelter and Severe Weather Emergency Protocol.
The Gap Project
The Gap Project located in Queen Road Baptist Church, Broadstairs works in partnership within the local community – meeting their needs by providing activities and support for individuals and families. For more information call: 01843 602762 or email: email@example.com
Open times: Mondays, Tuesdays, Wednesdays and Fridays from 2pm to 4pm.
- Hot meal
- Shower facilities with towels, flannels & toiletries
- Laundry facilities available
- Turning point drop in on Tuesdays
Telephone number : 01843 602762Permalink
St Paul's Community Project
Located in Cliftonville Hall, St. Pauls Road, Margate. They can offer support to homeless and sofa surfers.
- Monday 9.30am – 3.30pm
- Tuesday 9.30am – 1.00pm
- Wednesday 9.30am – 3.30pm
- Thursday 9.00am – 11.30pm
- Friday 9.30am – 3.30pm
- Welfare support
- Shower & washing facilities
- Assistance with forms
- Benefit Claims
- Budgeting skills
- Translator for Russian/Hungarian,Czech & Slovak
Telephone number : 01843 221913Permalink
Aspire Homeless Project
The Global Generation Centre is situated just behind B&Q in Strasbourg Street, Margate. The project runs the Dignity clothes shop, Wellbeing Cafe and also hosts an ‘upcycling ‘ furniture initiative. There is also support available with reading, writing, and form completion.
Drop in on Fridays with a pick up service at 9am outside Job Centre Plus on Mill Lane and 9.30am pick up from Ramsgate Salvation Army.
For more information email firstname.lastname@example.org or call the Church Office on 01843 226232Permalink
Hardres Street drop in
Thanet Winter Shelter
Opening between November 2019 and March 2020, it offers overnight accommodation over the coldest months, and help for guests into more permanent accommodation by providing practical support, listening and caring. We aim to support the shelter to open each winter in Thanet.
Information about the shelter, including how to stay there, and how to apply if you wish to volunteer your help or give supplies, can be found on the Winter Shelter web site.
SWEP - Severe Weather Emergency Protocol
How you can help or get involved
There are lots of ways you can help people and get involved by donating or volunteering your time.
- Make a financial donation – If you wish to donate financially to people who are rough sleeping then we would advocate making payment to a registered charity rather than giving out cash in person.
- Donate unwanted items – Take any unwanted items to homeless charity shops
- Volunteer your time – volunteer with the Thanet Winter Shelter