Refurbishment and Retrofit Programme for Tower Blocks

Retrofitting is a word that describes the modification of the systems or structure of a building after it has been built. 

We are retrofitting your building, to improve the energy efficiency of your home.  

The works will include replacing:

• Balcony doors and windows
• Roof insulation
• Communal windows
• Storage heaters

Refurbishment work will also be carried out to improve building safety and decoration. 

This includes:

• Replacing the external wall insulation (cladding)
• Replacing your flat front door
• Upgrading your balcony surrounds
• Replacing internal communal fire doors and main entrance doors
• Redecorating internal communal areas

Complete our survey

If you live in Invicta House please tell us how you feel about the refurbishment and retrofit programme and what is important to you by completing this survey.

If you live in Harbour Towers, Staner Court, Trove Court or Kennedy House please tell us how you feel about the refurbishment and retrofit programme and what is important to you by completing this survey.

Join the new resident group

Do you want to tell us how you feel about what we are doing in your block and how we give residents important safety information?

Are you interested in fire safety in your building and the work we are doing to improve it?

Then we want to hear from you!

We know that living in a tower block is very different. We want to work with residents in our blocks to understand your concerns, and tackle the issues of building safety. We can do this better if we work together.

If you would like to find out more about the resident group please get in touch.
Call: 01843 577090
Email: residentinvolvement@thanet.gov.uk

There are also lots of other ways for you to get involved in shaping your housing services. If you would like more information go to thanet.gov.uk/get-involved

Will solar panels be fitted?

No. Unfortunately we do not have enough space on the roof for solar panels.

Will parking be improved?

Parking improvement is not part of this refurbishment and retrofit project.

Will I get a new kitchen and bathroom?

Kitchens and bathrooms are not included in this refurbishment programme. Please report any repairs needed to Mears on 0800 023 4320.

My storage heater has been replaced recently, will this be replaced again?

No, we will only replace storage heaters which are not working efficiently.

Will we have to move out of the block while the work is going on?

No, our contractors will do everything they can to keep disruption to a minimum. You will be able to stay in your home while the improvements are being carried out. 

If you have a question email it to residentinvolvement@thanet.gov.uk.  

We are preparing to start the work. This includes doing energy efficiency assessments of all homes, and deciding which refurbishment and retrofit works are needed for each home. The works will be carried out to five of our tower blocks. We are working on a schedule and we should be able to give you an update by the end of the summer.

We are working on the following:

You can read all of the latest and historic newsletters for each tower block:

• Harbour Towers newsletters
• Invicta House newsletters
• Staner Court newsletters
• Trove Court and Kennedy House newsletters

Any information provided in relation to the Refurbishment and Retrofit Programme will be used  by Thanet District Council and its partner contractors for the purposes of delivering the programme of works. Where appropriate we will use any data provided to update existing resident records. We will ensure that all the information you provide is stored securely and in accordance with data protection law.