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Test and Trace Discretionary Scheme | View here | Last updated: October 19, 2:15 pm

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        Contact information

        For Repairs

        For household or communal repairs;

        • call Mears on 0800 023 4320
        • email: thanet.repairs@mearsgroup.co.uk
        • text: “thanetrepairs” then your message to 63277

        For gas, hot water or central heating repairs;

        If you smell gas please call the National Gas Emergency number on FREEPHONE 0800 111 999

        For Rent and Payment enquiries:

        For Housing Enquiries:

        To discuss your current housing arrangements:

        Email: myhome@thanet.gov.uk
        Call 01843 577262 (select option 3, then option 1)

        To apply for a transfer or mutual exchange, or check on the status of your application:

        Email: housing@thanet.gov.uk
        Or call 01843 577262 (select option 3, then option 2)

        For disabled aids and adaptations:

        Email: myhome@thanet.gov.uk
        Call 01843 577262 (select option 3, then option 4)

        Other useful numbers:

        • Thanet District Council: Main switchboard 01843 577000
        • Kent Police – 999 in an emergency or 101 to report non-urgent crime
        • Crimestoppers (report crime anonymously) – 0800 555 111
        • Social Services – 03000 41 41 41 (local call rate number)
        • NHS Direct or call 111 for non urgent health calls
        • Kent County Council – 08458 247 247
        • Oasis refuge (support for victims of domestic abuse)
        • Porchlight (single person support)

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