Thanet District Council’s annual Residents’ Survey has now started. Six thousand households in Thanet will receive a postcard inviting them to take part. It is a chance for people to have their say about where they live and the services provided by the council.
The survey, which can be completed online, invites residents who have been randomly selected, to give their views on some of the council’s key services. The council provides over 30 different services and the information received will help to determine its priorities and shape the work it does in the district.
The online survey should take less than 10 minutes to complete.
Cllr Rick Everitt, Leader of Thanet District Council, said: “Every year we ask residents to tell us what they think matters most. It helps us decide what we should focus on in the future. Having this direct insight gives us a clearer picture of what’s going well and what we need to get better at. As a result, it can influence the things that we spend public funds doing.
“Last year’s survey also included questions about the direction of travel for the next four years. As a result the new Corporate Plan reflects feedback received from residents that a safe and clean district, as well as a thriving local economy, is important and needs to be improved. It also acknowledges that local people need affordable places to live and that this council needs to protect our environment and keep listening to residents in order to deliver what they want and to do so efficiently.
“I would urge everyone that gets a postcard from us to take time to have their say. This is your opportunity to help us make decisions that reflect what you see as being important.”
The random sample of residents will receive a postcard providing them with a unique reference number which they will need to complete the survey online. All responses to the survey will be anonymised and any identifiers deleted prior to analysis. The survey can be completed by any resident (aged 18+) living at that address, but only one survey can be completed per household.
The 2024 Residents’ Survey is being carried out in the autumn. This then links in with the council’s budget setting process. Results from last year’s survey can be found on thanet.gov.uk
Residents who don’t receive a postcard can still give feedback via a survey on Your Voice Thanet.
All surveys should be completed by 5pm on Friday 29 November 2022.
Residents invited to complete the survey will also be given information on how to request a printed copy if one is required. The results will be published and will be used to help inform our services in the future.
