Help me with this website

Sorry you are having problems with our site. Here are some things that might help

  • Our site map lists all of the page on this website
  • Filter our search engine, using its drop-down menu, to just search the Your services, News articles, Press releases or Consultation sections of this website
  • Help paying bills or payments is here

If you are still having problems then send a comment about this website and we will do our best to help you out.

If you have a comment, compliment or complaint about a council service then use our comments and complaint forms to make sure that your message gets to the right person.

A quick tour of this website

The site has four main types of information which we've colour coded:

Explore (green pages)

This area includes

The homepage

Includes the latest news, search and links to other areas of the site.

The Thanet Magazine

Our online magazine, The Thanet Magazine that has all the latest Thanet news, and features for our customers. It is also the home for all council publications.

Explore Thanet

This section includes information about different areas of the district. It showcases the wonderful location that we live in. There's also useful statistics, facts and figures about the area.

About us

Explains how the council is organised and how to contact us. It includes our corporate plan, our vision, jobs, customer standards and residents charter. It also includes how to comment, compliment or make a complaint.

Get involved (pink pages)

Describes how to get involved in your local area and the council work happening there. It includes consultations, links to social networking, petitions, how to speak at council meetings and much more. We're excited that this area of the site will continue to grow with more ways for you to get involved and keep in touch with your community.

Your services (blue pages) 

All of our council services have been organised to answer questions that customers coming to our website ask us. To use a council service, take a look here.

Help (orange pages)

This section.

If you are still having problems then send a comment about this website and we will do our best to help you out.

If you have a comment, compliment or complaint about a council service then use our comments and complaint forms to make sure that your message gets to the right person.

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