Applications are now open for December Tier 3 and 4 business support grants. DO NOT apply if you have already applied for a November national lockdown grant. | Apply online | Last updated: January 11, 4:15 pm


        Business Advice

        We're supporting you through the latest government restrictions

        Now we are in a third national lockdown, what support is available to businesses?

        Please visit our Business Support Grants page for information on financial support available.

        Government restrictions have been impacting our local businesses and hitting hospitality businesses in particular very severely. We understand that for many this will be a challenging winter and we are here to give advice and support to all Thanet businesses, large and small.

        The drop downs below provide more links and information to help support your business in relation to COVID-19.

        Business helpline and email

        Kent County Council, in collaboration with all the local authorities in Kent, has a dedicated business support line for coronavirus-related issues, delivered by the Kent & Medway Growth Hub. This dedicated support line is open and taking calls.

        Please telephone: 03333 602300. The line is open from 8.30am to 5pm, Monday to Friday.

        The council also has a business support officer, Sharon Davies, who is available to answer any of your questions. She can be contacted directly at

        If you are a local Thanet Business, we have created a new Facebook Group to provide you with help and support during this time

        Guidance and support

        Please visit our Business Support Grants page for information and to apply got support grants.

        Furlough Scheme extended (November 2, 2020 at 10.05am)

        The government’s Coronavirus Job Retention Scheme (CJRS) – also known as the Furlough Scheme – will remain open until end 31 March 2021, with staff receiving 80% of their current salary for hours not worked, up to a maximum of £2,500.

        The flexibility of the current CJRS will be retained to allow employees to continue to work where they can. Employers small or large, charitable or non-profit are eligible and because more businesses will need to close, they will now be asked to pay just National Insurance and Pensions contributions for their staff during the month of November – making this more generous than support currently on offer.

        The Job Support Scheme will not be introduced until after the Coronavirus Job Retention Scheme ends.

        You may be able to claim New Style Employment and Support Allowance with, or instead of Universal Credit, depending on your National Insurance record. Here is a link to the new style Employment and Support Allowance.

        Additional business funding

        The Covid-19 pandemic has left many businesses in need of financial support to ensure that they can continue trading.

        We have curated a number of links which may be useful and help you to receive grants or support to which you’re entitled.


        Tourism, Leisure and Hospitality

        For the latest guidance and advice around Coronavirus for Tourism, Leisure and Hospitality businesses please visit the Thanet Tourism Business website




        Self-employed, freelance and contract workers


        Business closures

        National Lockdown: Stay at Home

        Due to a rapid rise in infections, hospital admissions and cae rates across the country, the Prime Minister has announced a national lockdown and instructed people to stay at home to control the virus, protect the NHS and save lives.

        All non-essential retail, hospitality and personal care services must close, or remain closed. Restaurants can continue delivery, takeaway or click-and-collect of food and non-alcoholic drinks, but venues will no longer be able to serve takeaway or click-and-collect alcohol.

        Essential shops and garden centres can remain open. Entertainment venues and animal attractions such as zoos must close, but the outdoor areas of venues such as heritage homes and botanical gardens can remain open, to be used for exercise. Playgrounds may also remain open.

        Places of worship can also remain open, but you may only visit with your household.

        Indoor and outdoor sports facilities including sports courts, gyms, golf courses, swimming pools, and riding arenas must also close. Elite sport and disabled sport can continue, as can PE lessons for those children attending school.


        Temporary changes to high streets in Thanet

        In July 2020, we put in place several temporary road closures and suspended bays in the district in order to help facilitate social distancing and prevent overcrowding. These changes were part of a raft of Reopening High Streets Safely (RHSS) temporary measures to help stop the spread of COVID-19, funded by the European Regional Development Fund (ERDF).

        For background, the measures introduced in consultation with the Highways Authority (Kent County Council) were:

        • Temporarily suspending 14 parking bays along Harbour Parade in Ramsgate, from Little Ships through to The Queens Head, in order to widen the pavement.
        • Temporarily shutting off The Parade in Margate which is very narrow.
        • Limiting traffic by making King Street, Market Street and Lombard Street in Margate Old Town access only.
        • Converting the decommissioned bus stop on the main seafront section of The Parade (Margate) into a loading bay to help support businesses. Civil Enforcement Officers are carrying out targeted enforcement in this area while the change embeds.

        Following a recent Cabinet meeting, Members have decided to:

        • Extend the suspension of the parking bays along Harbour Parade in Ramsgate
        • Reinstate six parking spaces along Lombard Street, in Margate Old Town, opposite Market Place. 
        • Reopen The Parade (piazza area) in the Margate Old Town including parking spaces.
        • Extend the closures of King Street and Lombard Street in the Margate Old Town.

        These measures will remain under constant review.

        You can have your say on these changes and make suggestions via email:

        Covid-19 Street Wardens 

        New COVID-19 Street Wardens were introduced in Thanet’s high streets and town centres on Monday 26 October. Their role will focus on providing information, guidance and advice to the public.  It will not be their responsibility to enforce any of the current COVID-19 regulations and the Street Wardens do not have enforcement powers.

        In the event that enforcement is required, this activity will be conducted separately by suitably trained Environmental Health Officers.

        There will be two teams of two COVID-19 Street Wardens who will be out and about daily, between 9am and 6pm. They will cover Margate High Street, the Old Town and Northdown Road, Broadstairs and Ramsgate High Streets as well as Birchington and Westgate.

        The street wardens will be easily identified by their distinctive high visibility vests and will be trained to manage conflict. They will focus on proactively helping to manage pedestrian flow and queues, encourage people to adhere to social distancing, and remind them of the need to wear face coverings in essential retail stores unless exempt.

        Additional enforcement capacity 

        Three new COVID-19 Ambassadors were introduced from 24 November to ensure Thanet’s businesses follow regulations.

        They will support the council’s Environmental Health team and visit the 1,400 food and licensed premises in the district to provide advice and guidance on how to comply with the current COVID-19 legislation.

        Ambassadors, who have considerable professional experience from uniformed services, have been given a full training programme and will be:

        • Educating and explaining COVID-19 Secure guidelines for business premises
        • Identifying and supporting businesses and premises not following guidelines, escalating as appropriate
        • Leaving a help-sheet, signposting businesses to government guidance as well as the council’s business advice, environmental health and licensing webpages
        • Checking and promoting the visibility of COVID-19 Secure messaging.

        Reports of breaches will be passed to the Council’s Environmental Health Officers who will then carry out any subsequent enforcement action.

        Our Environmental Health team will once again take tough action against those businesses who defy the rules. Anyone with information about premises in breach of the regulations can report it confidentially on 101 or 01843 577000 or email the team on


        General retail business information

        Food shops, supermarkets, garden centres and certain other retailers providing essential goods and services can remain open. Please note that face coverings remain mandatory in these premises.

        On 9 November, the Government updated the guidance for working safely during coronavirus to include information for people who work in or run restaurants, pubs, bars, cafes or takeaways.

        Read more information about staying alert and safe (social distancing).

        Guide for safe shopping

        The Chartered Institute of Environmental Health has produced a short guide for the public on how to keep themselves safe while they shop for essential goods.

        The guide can be downloaded by following this link. It may be useful to read and understand what the public are being encouraged to do as they carry out essential shopping.


        Free car parking

        There is free parking every Saturday at:

        • Mill Lane Car Park – Margate
        • Harold Road Car Park – Cliftonville
        • St Peter’s Park Road Car Park – Broadstairs
        • Cannon Road Car Park – Ramsgate

        To encourage people to shop local this Christmas, we are also providing free parking on Saturday 12 December and Saturday 19 December in the following car parks:

        • Market Street – Margate
        • Croft Place – Broadstairs
        • Royal Harbour – Ramsgate

        On Birchington High Street, we are offering 30 minutes free additional parking with a valid pay and display ticket until 31 December 2020.


        Travel safely

        We are now in a national lockdown so you must not leave your home unless you have a reasonable excuse (e.g. for work, essential shopping, daily outdoor exercise or attending school if eligible). If you need to travel you must stay local – meaning avoiding travelling outside of your village or town where you live – and look to reduce the number of journeys you make overall. The list of reasons you can leave your home and area include, but are not limited to:

        • shop for basic necessities, for you or a vulnerable person.
        • go to work, or provide voluntary or charitable services, if you cannot reasonably do so from home.
        • exercise with our household (or support bubble) or one other person, this should be limited to once per day, and you should not travel outside your local area.
        • meet your support bubble or childcare bubble where necessary, but only if you are legally permitted to form one.
        • seek medical assistance or avoid injury, illness or risk of harm (including domestic abuse).
        • attend education or childcare – for those eligible,

        If you need to travel, walk or cycle where possible, and plan ahead and avoid busy times and routes on public transport. This will allow you to practise social distancing while you travel.

        Avoid car sharing with anyone from outside your household or your support bubble. See the guidance on car sharing.

        If you need to use public transport, the government has issued guidance on travelling safely during the coronavirus outbreak.

        Do not use public transport if you have COVID-19 symptoms.

        It is compulsory for anyone travelling on public transport to wear face coverings. Before travelling, people should check with their operator for details on service provision and travel advice, which includes:

        • Allowing people to exit before alighting
        • Avoiding touching anything on buses / trains/ metros where possible
        • Carrying and using hand sanitiser when you travel
        • Washing hands before and after journeys
        • Avoiding crowding at doors when boarding
        • Maintaining a safe distance from other passengers, drivers and conductors
        • Using contactless payments where possible
        • Under the Public Health Act those not following the rules could be fined and transport operators will be able to refuse entry to people who do not wear face coverings. 

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