We know that living in a high rise building is very different. We want to work with residents in our buildings to understand concerns, and tackle the issues of building safety and the delivery of the Refurbishment and Retrofit Programme. We can do this better if we work together.
About the High Rise Living Group
This group of residents live in our high rise buildings and provide feedback and recommendations that help us shape our services.
The group meets regularly with Tenant and Leaseholder Services. They tell us about what it is like to live in a high rise building, and their experience.
They help us to know how to keep residents and their homes safe. Their input can influence the delivery of the Refurbishment and Retrofit Programme.
Training and support
If you feel you need more confidence and skills to get involved in building safety activities, we can help!
Members of the High Rise Living Group can get specialist training. We also lend you a tablet so that you can read documents and attend online meetings.
Terms of Reference
Here are the Terms of Reference for the High Rise Living Group
High Rise Living Group Meeting Minutes
Read the November 2024 Minutes
How to join the Group
If you’d like more information, contact the Resident Involvement Team by calling 01843 577575 or email residentinvolvement@thanet.gov.uk
PermalinkSubmit a Building Safety enquiry form if you have any questions or concerns about fire or structural safety, or if you’d like more information about your building.
PermalinkWe will be starting to put up scaffolding at Invicta House in February 2026.
Residents of the blocks and surrounding area are invited to come to an information event on Tuesday 20 January, from 2pm to 4pm. Outside Invicta House, Millmead Rd, Dane Valley, Margate CT9 3RW.
- Get an update on the refurbishment work and timeline.
- Find out about how the site will be set up.
- Scaffolding is going up in February.
- Talk to us about any concerns.
If you can’t attend but would like more information, please contact your Resident Liaison Officer at TBRefurb@thanet.gov.uk or call 01843 577292
If you have any questions or concerns, please fill out the questionnaire thanet.gov.uk/randr_survey
PermalinkSubmit a complaint or compliment to tell us about the service you received from us.
PermalinkFor information about ways to get involved, view our Resident Involvement in Building Safety Plan 2023-2025. Email residentinvolvement@thanet.gov.uk . Or call our Resident Involvement team on 01843 577575.