Insurance claims

If you believe we could be responsible for personal injury or damage to your property, you may be able to make a claim for compensation.

In order to make a claim you must contact us by email, stating your:

  • name and address
  • date of birth
  • details of the incident including the date
  • details of any injuries or damage to property
  • details of how or why the claimant feels the council have acted negligently
  • photographs of the incident/damage/injury
  • details of any witnesses

Please include as much detail as possible to allow us and our insurer to investigate.

Email: insurance@thanet.gov.uk

If you don’t have access to email you can also contact us in writing.
Insurance Officer
Thanet District Council
Cecil Street

Telephone: 01843 577228

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