Policy and Report Feedback
If you would like to provide feedback on any of our reports or policies please complete our feedback form.
Tenant and Leaseholder Services Policies and Reports
- Annual Complaints Performance and Service Improvement Report 2024/25
- Cabinet response to the Annual Complaints Performance and Service Improvement Report 2024/2025
- Annual Complaints Performance and Service Improvement Report 2023/24
- Cabinet response to the Annual Complaints Performance and Service Improvement Report 2023/2024
- Aids and adaptations policy
- Anti-social behaviour policy
- Asbestos policy
- Compensation policy
- Damp, mould and condensation (Awaab’s Law) policy
- Decant policy
- Electrical inspection and testing policy
- Estate policy
- Fire Risk Assessment policy
- Former tenant arrears write off policy
- Gas safety policy
- Income recovery, including evictions and enforcement policy
- Lift safety policy
- Rechargeable Works Policy
- Resident Involvement expenses and incentives policy
- Water hygiene policy