Support for Ukraine

This page provides information on how we are supporting people from Ukraine. It also includes links to a number of other organisations working to help and highlights the contribution you can make to the humanitarian effort.

Support for Ukrainian refugees

Since the war broke out in Ukraine we have seen an enormous level of generosity from people across the district wanting to offer help or support to those affected. As a council, we are actively working with partners to provide support and assistance for Ukrainian refugees arriving in Thanet. We want to ensure they receive the warmest welcome to the district and all the support they need to settle safely into our community.

Information for new arrivals

As well as information and guidance for people arriving into the UK from Ukraine that the government has prepared, there is also a very useful Welcome Handbook created by Kent County Council. It includes information about the county, how to access immigration advice, work and benefits, education and healthcare. This has also been translated into Ukrainian and Russian.

  • Link to information from Kent County Council  (including links to the Welcome to Kent handbook for people arriving under the Homes for Ukraine scheme. The handbook is available in English, Ukrainian and Russian).

For information about Thanet and some of the local services that may be useful to anyone who has newly arrived in the district, we have created a summary sheet.

The UK government has also produced a guide for Ukrainians arriving in the UK which is available in Ukrainian and Russian.

Information about Homes for Ukraine

If you want to offer a home to people fleeing Ukraine, you can become a ‘sponsor’ as part of the Homes for Ukraine scheme. Use the government’s service to record your interest in becoming a sponsor. You can do this as an individual or as an organisation.


Information for prospective hosts

If you have registered your interest in the Homes for Ukraine scheme you will be contacted directly about DBS checks and home checks. Find out more about support for hosts.


If you are worried about an adult and you think they are at risk of harm or abuse, there are people who can help. You can find out more by visiting the Kent and Medway Safeguarding Adults Board website. The ‘adult abuse and what to do about it’ leaflet has also been translated into Ukrainian.


There is a range of information available to anyone who has been directly affected, listed below:

How you can help

A number of organisations have set up appeals for help for those caught up in this situation. These organisations are providing humanitarian support for people in the Ukraine.

The main appeal being run by the UK’s Disaster Emergency Committee (DEC) is the one the Government is encouraging people to donate to so the funds can be shared across a range of charities. You can donate and find out more about the appeal by visiting the Disaster Emergency Committee website.

The UK Government is advising people to be safe when making donations and to use registered charities, like the ones listed below, who are working on the ground to help those displaced by the fighting taking place in the Ukraine.

Charities accepting donations:

earn more about Ukraine

There’s a lot you can do to prepare yourself to safely support newcomers and existing communities in Thanet. For example, you could find out about how to talk about this situation in a helpful way, learn a few words in different languages, or read about the culture and history of different countries. 


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