New online system for council waste services
Real-time information on bin collections for residents
Thanet District Council is launching a new digital system so residents can access all their waste and recycling services online. This means residents can view real-time information about their bin collections – including the reason why their bin may have been missed or if a bin was uncollected because of a problem accessing their road.
Via the new system, residents can report any issues quickly without needing to complete a form. Bin collection calendars can also be checked on the system and subscriptions can be made to the council’s garden waste services.
Cllr Bob Bayford, Cabinet Member for Environmental Services, said: “This new system will not only improve the efficiency of the service, which helps to keep Thanet clean, but importantly it will bring the costs associated with recollecting missed bins down too. It is more important than ever for our residents to present their containers/bins or bags at the boundary of their property by 6am on the day of collection. Collections cannot be rearranged if bins are not correctly presented on time or if they contain the wrong waste type.”
To sign up and create an account, visit wasteservices.thanet.gov.uk or scan this QR code to set up your account.
It only takes two minutes and once you have registered your address, you can:
- check the collection calendar
- Access the status of you bin collection round in real-time
- report a missed collection and get feedback on why it was missed (e.g. bin not presented, non-permitted items, access issues, operational issues etc)
- sign up to and manage your garden waste subscription
- change your address or add up to three other addresses (e.g. as a landlord or on behalf of other people as well as yourself)
For more information on the new digital system please go to our website.
Cabinet approved plans to introduce a Public Space Protection Order (PSPO) on Athelstan and Ethelbert Roads at a meeting that took place yesterday (Thursday 26 January). The PSPO will come into effect on Friday 27 January 2023, for a period of three years. It aims to reduce the amount of litter and rubbish on these […]
Thanet District Council is delighted that the redevelopment of Foy House on Margate High Street is now complete.
Cabinet will discuss plans to introduce a Public Space Protection Order (PSPO) on Athelstan and Ethelbert Roads at a meeting on Thursday 26 January. The aim of the PSPO is to reduce the amount of litter and rubbish on these streets, as well as address other anti-social behaviour (ASB) including noise nuisance. This forms part […]