Description of Measure
The number of enforcement actions
Frequency
Monthly
Description of Measure
1st response with in service standard (for all enforcement types + beach complaints except stray dogs)
Why is it being measured
To ensure issues are being dealt with in the most timely manner
Frequency
Quarterly
What is good performance
A high 90% of cases 1st responses within service standard timescale
Description of Measure
Number of trees removed and planted on TDC Open Spaces
Why is it being measured
As part of our carbon footprint calculations and impact on the ecological emergency
Frequency
Annually
What is good performance
A net increase in carbon sequestration from tree planting (Calculations to be confirmed)
Description of Measure
The number of bins that should be collected less missed bins / Total bins collected
Frequency
Weekly
Description of Measure
% of recycled material (food waste, garden waste, mixed recycling and paper and card) of the overall collected waste
Frequency
Monthly
What is good performance
High recycling weight and decrease in total waste
Description of Measure
Number of requests for service received for Environmental Protection
Why is it being measured
To ensure adequate resources are available during peak times
Frequency
Monthly
Description of Measure
Residents satisfaction of recycling in the district
Why is it being measured
Annually
Frequency
The waste and recycling service provided by the council reaches the most residents in the district As a key council service it is important to understand how local people view the service they receive.
What is good performance
High levels of satisfaction
Description of Measure
Residents satisfaction of parks and open spaces in the district
Frequency
Annually
What is good performance
High levels of satisfaction
Description of Measure
Residents satisfaction of the streets cleansing
Why is it being measured
To monitor public satisfaction with this service. Every year ‘clean streets’ is confirmed as one of the top three priorities for local people – it is important to understand residents’ perception of this service.
Frequency
Annually
What is good performance
High levels of satisfaction